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Instructional Design / Facilitator
Fidelity Investments
Westlake, TX, United States
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Instructional Designer/Developer (Learning Advisor)
As a Learning Advisor, you will have the opportunity to join Performance Solutions (PS) as we work to modernize how Fidelity associates learn by redefining the associate experience and exploring technological capabilities that promote growth, scale, and efficiency. We will do this by cultivating a culture of dynamic learning, and building associate capabilities while positively impacting our businesses. We are looking for a person who is highly customer obsessed and comfortable exploring and learning new techniques and technologies. You are energized by continuous self-discovery and vitality, learning more about the WI businesses, and how they operate to best build and deliver content.
The Expertise We’re Looking For
• 2 + years’ experience in instructional design and development utilizing the adult learning principles
• Strong business acumen required
• Excellent written and oral communication skills with proven predisposition to facilitating in traditional or virtual classrooms
• Ability to multi-task, manage own workload, and maintain flexibility in a work environment with changing priorities
• Strong commitment to individual performance and development
• Bachelor's degree preferred
• FINRA Series 7 licenses permitted, but not required
The Purpose of Your Role
As a Learning Advisor, you will be supporting projects representing all the lines of business in Fidelity Workplace Investments. You will work closely with internal clients and business partners as well as members of the PS team to ensure the seamless delivery of our learning solutions through superior customer service and flawless execution. This role will involve some facilitation, instructional design and development, and collaboration with our future solutions, facilitation, and business analysis/operations teams.
The Skills You Bring
• You are very curious and love to problem solve
• Proven exemplary written and oral communication skills, including facilitation and/or presentation skills
• Agility to move between different tasks, projects, and deliverables
• You take pride in your work and have a detail-oriented mindset
• Ability to work well on teams and in cross-collaborative environments
• Your eagerness to learn is driven by self-motivation, curiosity, and ability to ask questions and challenge the status quo
• You have intermediate to advanced knowledge of Microsoft Office applications, including experience with Storyboarding and PowerPoint
• You are comfortable exploring and mastering new technologies
• You recognize the impact that effective learning solutions can have on the performance of an individual, a team, and a business unit
The Value You Deliver
• Supporting divisional business while maintaining a “client first” mentality
• Overseeing learning projects that vary in scope and complexity, while gaining knowledge of WS and learning methodologies and building a professional skill set
• Delivering superior results efficiently, utilizing effective time management skills
• Driving innovation through curiosity and comprehensive understanding of business objectives and processes
• Bringing energy and excitement to your role every day
How Your Work Impacts the Organization
By becoming a member of WS Performance Solutions team, your work will directly impact business outcomes; enable Fidelity associates by continuously develop to meet the demands of the changing nature of work; and help facilitate career mobility.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com
Fidelity Investments is an equal opportunity employer.