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Senior Relocation Manager
Jones Lang LaSalle
Washington, DC, United States
Job Details - this job has expired, please see similar jobs below
Job Description/Responsibilities:
• Review, revise, reconcile and verify invoices within the timeframe specified by accounting
• Review and approve line item timesheet entries of all team members for proper charging to projects
• Follow-up with client on delinquent payment of invoices with a goal of zero 60+ day accounts receivables
• Prepare/update project status reports, process purchase orders and invoices, update tracking reports and maintain files for due diligence and financials.
• Assure completeness of all JLL internal and client project administrative close-out activities
• Manage all relocation activities on account or for specific projects; incorporating and creating “best practices” as possible
• Ensure all relocation activities are performed in a manner consistent with documented processes and in accordance with the client’s and JLL's policies and procedures
• Ensure operations manual is in place and updated (on account)
• Provide a single point of contact for all relocation project activities for client, regularly update client with updates to scope, schedule, and budget as necessary
• Facilitate and document project meetings with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concerned.
• Participate in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
• Develop and implement relocation project plan and budget through collaboration with the facility manager, project manager and construction manager; as required Procure and manage move labor, including vendor/contractor RFP, bidding process, evaluate proposals and recommend selection of vendor/contractor
• Manage supporting suppliers (technology, telephony, furniture, etc.)
• Perform data input into the CAFM system to maintain occupancy information
• Develop and deliver required project specific reporting, and BI surveys
• Coordinate schedule, budget and scope as necessary with various service providers (IT, VTS, Construction and Associate Relocations and Furniture Installation contractor, etc.)
• Determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)
• Provide move signage, general move directions, and be present on campus or at the move site, available to answer questions, organize move orientations, and resolve post-move issues.
• Responsible for developing and implementing the detailed communication plan with client
• Exhibit strong verbal communication skills at all levels of the client organization and across the extended project team
• Meet or exceed client expectations by focusing on client goals and objectives and by holding the project team accountable while staying within scope, schedule, and budget
• Identify and resolve critical client issues, or inform Team Lead/RMD when intervention is needed
• Understand and adopt behaviors of the client culture; supervise JLL project team in following the same behavior
• Keep client informed of project activities and seek client's cooperation and approval for implementation of any changes to the project plan
• Provide career guidance and development for employees, including mentor recommendations, career pathing
• Particiapate in IPMP discussions (end of year reviews and possible merit discussions)
• Contribute to the "skill" developmnet of other team members; motivate the team by demonstrating how their contributions effect project outcome
• Recommend to Team lead regarding additional training and development of personnel
• Conduct screening calls, interviews and hiring practices
• Participate in new employee orientation and training, including setting up hiring "buddy" and setting up shadowing opportunities
• Directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships and maintaining existing client relationships.
• Functions as a subject matter expert for a specific product or service.
• Able to communicate all available products and service offerings of JLL. Contributes to the development of new product and service delivery ideas for the business unit.
• Understand RFP/RFQ documents, contract and proposal terminology
• Estimate proposal pricing as it relates to man hour assignments per specific project sub-task or price whole project depending on size
• Participate in presentation interviews, convey key points and answer potential client questions with a firm understanding of the project and the potential client
• Participate in industry, networking, and educational events; with confidence, represent JLL's core business
• Any and all other duties and tasks assigned.
• Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.
Preferred Education
• Bachelor Degree from an accredited institution, preferred in Accounting, Business, Architecture, Engineering, Interior Design, or Construction Management strongly preferred.
Recommended Experience
• 4 - 6 years of facility, project or construction related experience in a Corporate Real Estate environment.
• Background in project management, construction management, architecture or project strategy planning is desirable.
• Minimum 2 years as Relocation Manager or related experience.
Recommended Certifications/Licenses
• PMP, CFM, NCIDQ, LEED, OSHA 10 (Required)
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com