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Loss Mitigation Clerk
ServiceLink
Virginia Beach, VA, United States
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ESSENTIAL DUTIES AND RESPONSIBILITIES
• Sort, notate, and distribute all incoming faxes, email, and mail correspondence within 48 hours of receipt
• Log all faxes, email, and mail correspondence on tracking logs
• Prepare and mail blank loss mitigation packages to the borrower
• Open loss mitigation workstation for all new loss mitigation requests
• Filing
• All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Proficiency with MS Windows, especially MS Word, MS Excel, and MS Outlook
• Typing 60 WPM
• Excellent written and verbal communication skills
• Knowledge and/or experience in mortgage banking or mortgage servicing
• Ability to work in a fast-paced environment
• Ability to work independently as well as part of a team
• Ability to multi-task