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Technology Risk Senior Manager
Citizens Bank
Cranston, RI, United States
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Description
The Technology Risk Senior Manager is a senior level individual contributor role responsible for business unit oversight and management of all aspects of risk, and assessing on an ongoing basis the material risks associated with the units activities while determining if actions need to be taken to strengthen risk management or reduce risk given performance against the business unit’s risk profile and tolerances.
Responsibilities include but are not limited to:
• Issue management including partnering with business leaders to develop action plans that will deliver intended outcomes within defined timelines while identifying themes and related holistic remediation plans.
• Providing day to day support to the business unit(s) by providing knowledge and expertise on the appropriate implementation of regulations, rules and industry standards through procedures, other guidelines and industry best practices.
• Performing detailed risk assessments and advising the business lines on risk mitigation actions.
• Facilitating risk and control self-assessments with the technology business lines.
• Providing regulatory expertise and solutions on complex risk and compliance issues based upon understanding of business unit's activities and products.
• Advising on new processes / products, initiatives and strategies from a risk and control perspective and guiding the business unit(s) through the various governance approvals related to new initiatives ensuring proper controls.
• Acting as lead for exam for product / function under review and participates in all important interactions with the regulators.
• Leading teams on risk and product related initiatives to meet corporate, divisional and business line objectives.
Qualifications
Experience and Skills:
• 5 or more years of experience in Information Technology, Information Security or Business Continuity
• 5 or more years of Risk management experience gained from working in financial services industry, preferably in Technology Risk or Operational Risk
• Experience in an organization that is under strong regulatory oversight and scrutiny
• Intermediate knowledge of internal controls and risk self assessment
• Basic knowledge of business areas processes and/or products and operations; regulatory requirements; and key processes, controls and exposure areas
• Understanding of FFIEC guidelines and handbooks, GLBA, SOX, PCI
• Knowledge of industry recognized frameworks such as ISO 27001, ISO 20000, ISO 9001, ISO 31000, ISO 22301, Cobit, COSO, ITIL
• Ability to analyze and synthesize many risk data points and help the business to prioritize mitigation
• Analytical thinking skills
• Strong business writing skills
• Ability to effectively communicate with all levels of the organization
• Project management skills to support multiple assignments on behalf of various stakeholders
• Leadership, coaching and development of staff experience preferred
• Proficient use of Microsoft Office Suite
Education and Certifications:
• Bachelor’s degree required, Master’s Degree preferred
• Certified Information Systems Auditor (CISA) preferred
• Certified in Risk and Information Systems Control (CRISC) preferred
• Certified Information Security Manager (CISM) preferred
• Certified Information Systems Security Professional (CISSP) preferred
• Certified Internal Auditor (CIA) preferred
• Technology discipline certification such as CCNA, MCSE, RHCE preferred
• Certified Fraud Examiner (CFE) preferred
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday
Why Work with Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment and Opportunity Employer/Disabled/Veteran
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.
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