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Representative, Investor Services Operations
The Bank of New York Mellon
Westborough, MA, United States
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Investor Services Operations - S3 Completes transfer agency operations support activities for clients of medium complexity. Reviews work of more junior colleagues. Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems. Creates fund historical data audits for validation of fund financial reporting. Monitors and reports gain and loss activity. Reviews work of more junior colleagues. Prepares system-generated fund settlement and other accounting reports or templates and conducts general data validation and reconciliation. Reconciles commission and 12b1 invoicing. Facilitates payment to firms and invoicing of asset managers. Researches exceptions and follows through to resolution. Reviews work of more junior colleagues. Facilitates federal wire, ACH, and check payments. May require escalation to a more senior team member. Reviews work of more junior colleagues. Establishes and maintains fund security master data for funds of moderately complex funds in accordance with department policies and procedures. May require escalation to a more senior team member. Ensures IRS deadlines for information return reporting are met. Oversees balancing of tax data and quality control of tax forms and delivery to the shareholder. Assists client with problem resolution in tax related disciplines. Performs routine tax duties by applying IRS rules and legislation to daily functions, including verification of monthly tax mocks, review of form and information return tests, final production year-end data, and timely external reporting to shareholders, IRS and states. Performs independent analysis and preparation of corrected tax forms and information returns. Assists other staff members. No direct reports. Provides guidance to less experienced transfer agency operations Support staff, as needed. Responsible for the quality and completion of own work.
Qualifications
Associates degree or the equivalent combination of education and experience is required. 2-3 years of total work experience preferred. Experience in transfer agency operations preferred.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.