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Business Banking Operations Credit Processor
Citizens Bank
Warwick, RI, United States
Job Details - this job has expired, please see similar jobs below
Description
The Business Banking Operations Associate will be responsible for performing various tasks to support the Business Banking portfolio. This may include items such as research requests, processing advances, payments and other requests for Business Banking Operations.
The candidate will be required to perform the following:
• Review, analyze, and determine acceptability of documents to established standards
• Request the necessary supporting loan documentation to complete application or servicing processes
• Communicate with both internal and external customers identifying required information and provide status updates to appropriate parties
• Maintain/update appropriate systems with extreme accuracy
• Determine and order necessary due diligence based on type of task
• Ensure all activities meet Bank, departmental, and regulatory expectations
• Effectively multitask various customer requests and adhere to business service level agreements while maintaining accuracy
• Perform research and validation on Business Banking loans to ensure accurate reporting and process execution
Qualifications
Qualifications
• 1-3 years of relevant business experience.
• A minimum of 1 year in Banking and/or Financial Services.
• 2+ years with MS Word, Excel and Outlook
• Highly motivated and team-oriented
• Ability to expedite moderately complex problem resolution
• Highly-effective written and oral communication skills
• Able to provide exceptional customer service and to effectively communicate with customers, colleagues, and with all levels of management
• Strong organizational skills with the ability to manage multiple priorities in a time sensitive environment while maintaining service level agreements. Ability to effectively manage a pipeline of credits, independently prioritizing activities
• Prior work experience in a business/commercial lending environment is preferred with knowledge of customary products, practices and policies
• Knowledge of SBA processing and real estate secured lending is preferred
• Knowledge of typical commercial loan documentation, financial statements and due diligence is preferred
Work Schedule:
Monday - Friday 7:30 - 5:30
Why Work with Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment and Opportunity Employer/Disabled/Veteran
It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.