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Client Service Associate
Edelman Financial Services
Santa Clara, CA, United States
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Edelman Financial Services, one of the nation’s largest and most well-known financial planning firms, is seeking a skilled Client Service Associate for our Silicon Valley (Santa Clara, CA) location. The Client Service Associate provides full support to one or more Financial Planner, ensuring client satisfaction through direct contact with clients, vendors, and other operational employees, while adhering to regulatory standards.
Responsibilities:
• Executing investment buy and/or sell orders
• Analyzing reports to determine the appropriate action to be taken on behalf of client accounts
• Researching client issues
• Preparing client documents
• Maintaining files
• Greeting clients in the office
• General office management
Requirements:
• 2-5 years minimum of operational experience within the financial services industry; specifically in a broker/dealer or registered investment advisor environment
• Series 6 or Series 7, and Series 63 (or equivalent) required; or must be obtained within 6 months from the start of employment
• Bachelor’s degree or equivalent industry experience preferred
• Must have strong organizational and prioritization skills
• Ability to work independently to research and resolve client issues
• Problem solving skills to determine the most efficient method of problem resolution while complying with corporate and regulatory procedures
• Must have an understanding of appropriate paperwork and procedures necessary to process transactions
• Client services oriented
• Strong attention to detail
• Must be computer literate and proficient with Windows, Word, and Excel
• Ability to multi-task
• Work both independently and within a team