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Foreclosure Manager
First American
Maitland, FL, United States
Job Details - this job has expired, please see similar jobs below
Manages foreclosure processing staff assigning work, monitoring time and training. Performs hiring of processors and other support staff. Coordinates timeshare Deed of Trust and HOA Lien foreclosure proceedings within corporate and state guidelines. Monitors and promotes foreclosure process compliance of processors and notifies clients of foreclosure progression.
Essential Functions
• Manages hiring of processors and other support staff as necessary. Monitors the processors’ day-to-day hours of work, absences and vacations. Approves vacation schedule of processing staff
• Manages performance assessments and makes personnel recommendations for performance improvements, training or educational needs
• Is the primary trainer of processing staff’s day-to-day functions
• Monitors the work of processors conducting daily, weekly, monthly, quality checks as necessary to promote efficiency of staff
• Directs sufficient training and cross training to ensure adequate personnel back up for all processing
• Manager also coordinates with internal and external clients in order to prepare title product, ensure timely mailings of foreclosure notices and setup of foreclosure publishing’s
• Maintains the monthly departmental logs and reports and their accuracy. Helps create new reports and integrity checks where necessary to promote data integrity
• Writes, revises and implements departmental and company procedures as required
• Reviews and initiates departmental correspondence as necessary
• Performs periodic data entry
• Performs other duties or projects as assigned
Knowledge and Skills/Technology Used
• General familiarity and understanding of software utilized in day to day processing
• Knowledge of Microsoft Office applications
• Solid administrative skills; management skills
• Excellent interpersonal and communication skills
Typical Education
• Bachelor’s degree or equivalent combination of education and experience
Typical Range of Experience
• 5 years foreclosure processing experience / any designations as required by state law where applicable, such as Trustee Sale Officer plus a minimum of 2 years management experience of a department or group
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.