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Administrative Assistant
Woodforest National Bank
The Woodlands, TX, United States
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Description
The Administrative Assistant is responsible for performing high level delegated administrative functions and project oriented assignments for Executive and Senior Management.
Key Responsibilities:
• Coordinates and maintains calendars; schedules and reschedules meetings and appointments when necessary to ensure that high priority objectives are accomplished.
• Serves as a communications liaison to the Executive and Senior Management team; receives and screens visitors, mail, and phone calls; responds to questions, requests and issues; relays and routes information as appropriate; ensures any necessary follow up actions are taken in a timely manner.
• Handles travel arrangements and business itineraries; prepares and submits expense reports.
• Composes, edits, and types a variety of confidential materials, reports, presentations and internal and external correspondence with high standards for grammar, spelling, and document formatting; ensures timely and accurate distribution of communications.
• Performs project-oriented assignments including researching data and issues, compiling information and preparing results and recommendations.
• Manages any necessary logistics for meetings, events and appointments; prepares and compiles materials and agendas.
• Assists with vendor management including understanding of PO and invoice processes
• Attends internal and external meetings as needed, may function as C-level liaison
• Performs other job related duties or special projects as assigned.
Competencies Required
• Solid technology, phone and internet skills, including intermediate proficiency with Microsoft Office applications (i.e., Excel, Word, Outlook, SharePoint, etc.).
• Advanced knowledge of English grammar, appropriate standards regarding letter and memorandum composition, and proper telephone etiquette
• Ability to develop and maintain a broad understanding of the Bank’s organization, business objectives and operations.
• Ability to exercise sound judgment and independent discretion in setting priorities, communicating with others, and handling confidential or sensitive information.
• Strong communication and interpersonal skills; ability to foster effective business relationships with internal and external parties.
• Professional appearance and demeanor; maintains a positive and congenial attitude; deals effectively with a variety of personalities with diplomacy, tact and poise.
• Customer service orientation with effective problem solving, negotiation and follow-up skills.
• Proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines.
• Team player with the ability to work independently in a fast paced environment.
• Excellent planning and organizational skills with strong attention to detail and concern for accuracy.
• Flexibility to work extended hours as necessary.
Qualifications
Minimum Qualifications/Experience
• 3-5 years’ experience in executive support or project management.
• Experience in the Banking or financial services industry preferred.
Formal Education & Certification
• Bachelor’s degree in Business or related field; or an equivalent combination of directly related work experience and education.
Work Status
• Full-Time
Supervisory Responsibility
• None.
Travel
• Up to 10% travel expected.
Working Conditions
• Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Woodforest is an Equal Opportunity Minority/ Female/ Individual with Disabilities/ Protected Veteran and Affirmative Action Employer