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SVP Functional Control Officer
Santander Consumer USA Holdings
Dallas, TX, United States
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Description
Summary of Responsibilities: Support the Santander Consumer (SC) Business Control Officer (BCO) SVP in ensuring that first line of defense (FLOD) controls Business engagement is enhanced and effectively managed.
This position will initially provide support to the SC Operations Group with the longer-term potential to expand to other SC FLoD functions. The individual is responsible for developing the RCSA Governance environment for all Operations functions, and then ensure that the control framework is effectively executed and continuously enhanced to minimize impacts from all risks (e.g. Regulatory, Legal Customer, Financial, and Reputational). This position’s focus is:
• Supporting business line leadership in building, communicating and implementing the FLOD framework for all Operations activities and initiatives.
• Ensuring that the RCSA Framework is appropriately designed to ensure alignment to SHUSA Standards, and is structured to align to the current Business hierarchy. The framework strategy would be operations focused, but partner with other FLoD functions to ensure consistency in framework across SC.
• Ensure that a sustainable control framework is developed and maintained, with the expectation of an environment that would meet or exceed Regulatory expectations.
• Initially manage five Control Teams (initial estimate 18 to 20 FTE with a Control lead for each team) that align to each Operations Core function, ensuring an effective engagement model and drive accountability for the risk and control framework. This team could change in scope and accountability in the future based on changes to SC FLoD strategies.
Job Description:Support the Business Control Officer (BCO) SVP in ensuring that first line of defense (FLOD) controls Business engagement is enhanced and effectively managed. This position will initially provide support to the SC Operations Group with the longer-term potential to expand to other SC FLoD functions. The individual is responsible for developing the RCSA Governance environment for all Operations functions, and then ensure that the control framework is effectively executed and continuously enhanced to minimize impacts from all risks (e.g. Regulatory, Legal Customer, Financial, and Reputational). This role is expected to execute the following tasks in an exemplary fashion to enhance the overall FLoD Control Framework.
Essential Functions:
• Partner to design and development of the FLoD Control Framework, and implement within the Functional Control Team for Operations.
• Develop and provide oversight for the execution of FLOD Control procedures that proactively identify deficiencies in controls, procedures and compliance with respect to Operations group systems, internal policies, and laws and regulations.
• Partner with line leadership in the identification and documentation of gaps and corrective action plans where applicable to assist departmental and organizational compliance efforts. Ensure that these activities are sustainable, and will meet or exceed internal SHUSA and Regulatory expectations.
• Support complex projects and business initiatives in alignment with the organizations risk appetite and regulatory requirements.
• Support FLOD action plans for all sources (e.g. Regulatory, Audit, Compliance, and Business Identified Issues)
• Partner with other FLoD Operations Control functions to ensure consistency in strategies and execution, and the effective utilization of Staff Resources:
◦ Issue Management – ensure appropriate documentation is submitted to IM for intake and closure, and partner to ensure action plan results drive sustainability of controls.
◦ RCSA Testing – partner to ensure an effective testing execution, and that RCSA deficiencies resulting from Control Testing are appropriately remediated.
◦ Control Analytics – partner to ensure effective and timely reporting that supports the oversight and drives risk accountability.
◦ FLoD Governance and Strategies – partner to ensure effective execution of control forums, and that Business partners are appropriately engaged and accountable for risks. Engage to ensure enhancement and execution of Key Risk Indicator (KRI) metrics.
◦ Learning Development/Governance Oversight (GO) – engage and leverage to ensure an effectively engagement model for Business Control oversight and support.
• Provide remediation guidance and support as needed, specifically on ensuring that Business Controls are enhanced to ensure remediations are sustainable.
• Facilitate activities and projects that build a Culture of Compliance within the organization.
• Support the effort to build a sustainable and repeatable process to assess risk, monitor and track identified gaps and remediation efforts.
• Identify technology and operations activity that may pose heightened risk to the organization including those that could impact reputational, compliance or the financial condition of the organization and drive remediation projects.
• Demonstrate sound leadership skills to ensure effective judgment, creativity, a practical approach and commitment to achieving excellence.
• Develop and maintain strong relationships with the Operations senior team and their direct reports.
• Ensure all tasks are carried out with a high degree of professionalism and lead by example.
• Demonstrate ability to work as part of a team and train others on regulatory requirements.
Requirements:
• Bachelor's degree with business related focus required.
• Minimum ten (10) plus year’s compliance and/or risk and control experience in preferably in the financial service industry. Experience I Auto Finance is preferred but not required.
• Five (5) years management experience desired, preferably in the financial services industry.
• Ability to interpret and understand legal documents, regulations and government legislation is required.
• Expert ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment.
• Regulatory certifications preferred but not required.
• Prior experience in corporate environment dealing with regulators (CFPB, FRB, OCC, FDIC, etc.), auditors and legal counsel is preferred.
• Excellent analytical, technical and problem solving skills, with strong attention to detail.
• High ethical standards.
• Strategic and tactical thinker
• Articulate and effective communicator with a proactive and ‘no surprise’ approach in communicating issues and strength in sustaining independent views.
• Strong written and verbal communication skills with ability to foster a collaborative working relationship with multiple functional and operational areas.
• Ability to adapt to various work environments, industries, and project schedules.
• Proven ability to build network quickly, influence others and effectively address audiences of all levels.
• Ability to maintain confidentiality.
Working Conditions:
• Extended working hours may be required as dictated by management and business needs.
• Travel to multiple facilities may be required.
• May be required to lift, push, or pull materials weighing up to twenty (20) pounds.
• May be required to sit and review information on a computer screen for long periods of time
• May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard
• Corporate / satellite office role
Employer’s Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.