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Personal Lines Manager
Hub International Ltd
Norwell, MA, United States
Job Details - this job has expired, please see similar jobs below
The selected employee will supervise assigned Account Managers and servicing a book of personal lines accounts in accordance with the practices, policies and procedures of the Company.
Specific Responsibilities:
• Manage and direct assigned employees including training, motivation, performance appraisal, conducting audits, attaining and tracking the goals and key performance indicators, weekly time keeping, and performance reviews & salary recommendation.
• Provide assistance with the servicing of the accounts.
• Provide technical knowledge and expertise to branch office personnel regarding appropriate coverage.
• Service personal insurance accounts.
• Develop additional or new business from existing accounts or assigned leads and contributes to meeting branch production goals.
• Responsible for the placing and underwriting of personal lines within the authority delegated by the Marketing Department.
• Oversee the claims activity and adherence to the authority granted by the Claims Department.
• Responsible for the collection of premiums in compliance with set goals.
• Responsible for developing, overseeing and implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
• Other responsibilities as assigned by the Director.
Qualifications:
• Five years personal lines insurance experience in an insurance agency.
• Thorough knowledge of personal lines coverages and markets.
• Supervisory experience.
• Producer’s license.