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Store Manager
DFC Global Corp
Oklahoma City, OK, United States
Job Details - this job has expired, please see similar jobs below
Purpose:
Overall management of a retail store location.
Customer Satisfaction:
• Provide quality customer service in adherence to company standards.
• Ensure staff provides quality customer service in adherence to company standards.
• Respond to customer complaints and ensure resolution.
Store Operations:
• Ensure store appearance is maintained in adherence to company standards.
• Ensure proper check cashing procedures are being followed.
• Adhere to and ensure proper operational policy/procedures are followed.
• Adhere to and ensure proper Security and Loss Prevention policy/procedures are followed.
• Ensure audit compliance.
Financial Management:
• Ensure financial goals/targets are met for the store.
• Ensure costs are minimized and profits are maximized.
• Review monthly earnings statements to ensure corrective action is taken when operating targets are not met.
• Effectively manage the performance of all staff through the active use of audit and financial reports.
• Prepare, submit, and recommend annual operating plans for the store.
• Maintain proper accounting procedures and ensure all reporting is completed in a timely fashion.
• Maintain cash accuracy/controls and effectively control cash variances.
• Effectively manage the collections process, including research, follow-up, documentation, and adherence to collection laws. (If applicable)
Marketing:
• Drive revenue through the implementation of company-wide marketing plans as well as through local area marketing efforts.
• Monitor marketing trends and report findings to the Area Manager/District Manager.
• Identify and evaluate local competitors and report findings to the Area Manager/District Manager and develop and implement tactics to compete successfully against them.
Community Relations
• Develop a network of contacts within your local community.
• Effectively participate in national or locally sponsored community events as directed.
Complete all tasks as directed by the Area/District Manager
Qualifications
2 - 3 Years Supervisory experience
Banking, Retail and sales experience
Ability to multi task
Customer service oriented
Ability to work a flexible schedule
Experience with profit and loss statements a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.