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VP, Area Manager
Banc of California
Santa Ana, CA, United States
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Description
Since 1941, Banc of California (NYSE:BANC) has empowered California’s diverse private businesses, entrepreneurs and communities, provided full service banking and lending, and partnered with businesses, families and employees to achieve their dreams.
Today, we are large enough to meet our clients’ banking needs, yet small enough to care and serve them well. Banc of California’s strong balance sheet, deep community roots and commitment to lasting and meaningful relationships are the foundation for its long record of success.
JOB SUMMARY:
Responsible for the administration and efficient operation of managing full service branches within a given area, including operations, lending, product sales, customer service, security, and safety in accordance with the Company’s objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves branch and area sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to branch managers and or other branch personnel. Responsible for attaining established area goals through active participation in sales management and officer call programs. Actively participates in community activities to increase the Company’s visibility and to enhance new and existing business opportunities. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.
2. Ensures balance between client advocacy, sales, operational excellence, and operational risk.
3. Drives sales activities, builds partnerships in the community.
4. Partners with segment managers to drive synergies, review sales pipelines and coordinate priorities with branches.
5. Works with Area partners to integrate, prioritize, and manage promotional campaigns.
6. Assists Branch Managers to analyze client and market data to identify sales and service opportunities.
7. Proactively sources and identifies talent, while developing high potential employees to build bench strength.
8. On an ongoing basis partners with Sales, Operations and Compliance management to track and address sales, operations and compliance performance per branch.
9. Coaches Branch Managers and their teams around lead generation activities and techniques and time management.
10. Recognizes, rewards and reinforces Building Excellence principles to ensure the motivation of behaviors required in the delivery of Company’ philosophies.
11. Consistently communicates and manages employee performance.
12. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
13. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
14. Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
15. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
16. Performs other duties and projects as assigned.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.
Qualifications
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
• Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA)
• Advanced experience, knowledge and training in progressively responsible branch management and supervisory activities, financial statement and tax return preparation, and all lending activities and terminology
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs
• Advanced math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs
• Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
• Ability to cross-sell and explain all Company products and services with confidence and authority
• Ability to make decisions that have significant impact on the immediate work unit
• Ability to organize and prioritize own work schedule and the work schedules of others on a short-term and long-term basis
EDUCATION, EXPERIENCE AND/OR LICENSES:
• Bachelor’s degree from an accredited college or University and 8-10 years of relevant work experience including at least 5 in sales management.
• A minimum of 5 years’ relevant work experience in retail banking required.
• Proven track record of results in sales, service, operations and employee retention.
• Experience leading remote teams and working in a matrix organization.
• Experience working in or overseeing Affluent/ High Net Worth and Small Business accounts.
• Current California driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.