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Risk and Control Analyst
First Data
Omaha, NE, United States
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Description
First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
First Data’s Shared Services organization, which includes the Human Resources, Finance, Legal, Marketing, Communications, Finance, Strategy, Compliance, Legal, Security, Sourcing, and Properties functions, supports our mission to drive our clients’ success with industry-leading solutions, consultative advice and service. The Shared Services teams align with our customer-facing teams in a model that drives consistency, yet also provides the flexibility needed to meet unit-specific goals. Our Shared Services employees bring the domain expertise that helps First Data retain and grow our base of owner-associates, drive profitable growth, navigate complex channel partnerships, and build First Data’s brand equity.
Position Description Overview
Regulatory agencies are continuing to place a tremendous amount of oversight expectations when our clients outsource services to First Data. ContolVIEW allows First Data to take these regulatory expectations and transform them into a value proposition by offering superior levels of service and thought leadership on risk management topics. The ControlVIEW Information Assurance Analyst is responsible for liaising between customer facing positions and subject matter experts across First Data to provide accurate, meaningful, appropriate and consistent information about First Data’s Governance, Security, Compliance and Oversight practices. The ControlVIEW Information Assurance Analyst role requires strong writing skills in order to develop written responses to technical questions and create executive overviews of oversight programs. Understanding of business operations, policies and practices is required to research and report on related topics. A strong knowledge of overall IT functions and technologies is also required as technical responses must map to specific protocols.
Job Responsibilities
• Must have strong writing, collaborative and negotiation skills
• Problem solving, analytical and decision-making skills
• Excellent interpersonal skills and the ability to interact with all levels of management
• Occasional travel may be required.
Job Requirements
• Bachelor's Degree or equivalent, plus 2-5 years of progressive business experience.
• Proven success in delivering results on time while ensuring customer satisfaction
• Proven problem solving skills from problem assessment to solution selection and implementation
• Proven ability to thrive in a fast-paced, dynamic environment
• Proficiency in Microsoft tools (particularly Word, Excel, PowerPoint, Visio, and SharePoint)
• Knowledge of Regulatory Compliance, Financial Services, and Payments industry preferred
First Data is an Affirmative Action – Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.