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VP, Operations Manager
Banc of California
Santa Ana, CA, United States
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Description
Since 1941, Banc of California (NYSE:BANC) has empowered California’s diverse private businesses, entrepreneurs and communities, provided full service banking and lending, and partnered with businesses, families and employees to achieve their dreams.
Today, we are large enough to meet our clients’ banking needs, yet small enough to care and serve them well. Banc of California’s strong balance sheet, deep community roots and commitment to lasting and meaningful relationships are the foundation for its long record of success.
JOB SUMMARY:
Responsible for planning, organizing, managing and directing the activities integral to the origination of Commercial and Multifamily Real Estate loans, including loan documentation requirements, compliance, loan packaging and procedures. Displays superior time-management abilities, attention to detail and excels at working in a fast-paced environment. Responsible for collaborating with internal and external customer’s to achieve Commercial Real Estate Department goals. Provides guidance and assistance to the entire Commercial Real Estate team and performs additional duties as necessary to support the overall goals and objectives of the Company. Performs all duties in accordance with the company’s policies and procedures, all State and Federal laws and regulations, wherein the company operates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Effectively manage workflow, internal processes, staffing, systems, data accuracy and reporting in the Commercial Real Estate Department.
2. Maintains a professional and courteous attitude and demonstrates a true concern for internal and external clients.
3. Troubleshoots problems that arise during the loan origination process. Assists staff, the Commercial Real Estate Sales team, Closing Loan Administration and Management as needed.
4. Ensure the team adheres to designated service level agreements.
5. Assists staff with the review of flood certifications to assist in accurately assessing and validating flood insurance requirements.
6. Assist staff with the review and validation of entity structure and organizational documents to verify management/control and determine what level of packaging is necessary, in accordance with Bank policy.
7. Reviews complicated preliminary title reports, exceptions, and plotted easements and survey if applicable to identify any potential issues. Assists staff with determining appropriate resolutions with the Title Officer as necessary, exercising discretion and prudent judgement.
8. Ensure accuracy and thoroughness of data entry into appropriate loan operating system and Pipeline management system.
9. Oversee the processing of withdrawn/declined transactions and accurate reporting for HMDA.
10. Work with the Compliance Department to validate data ensuring information is accurately collected for HMDA reporting.
11. Able to review commercial property space leases, calculate leasing commissions and tenant improvement allowances. Able to negotiate SNDA’s, estoppel certificates, waivers, review and approve ALTA surveys, and handled sophisticated transactions, note purchases, etc.
12. Ensures compliance with Bank Secrecy Act and Customer Information Program.
13. Ensures full compliance with Bank policies and procedures and all State and Federal regulations and guidelines.
14. Participate in all required Compliance training, either online or in house.
15. Participate in the Business Continuity Plan (BCP), as required.
16. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
17. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
18. Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
19. Performs the position safely, without endangering the health or safety of themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
20. Performs other duties and projects as assigned.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.
Qualifications
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
• Demonstrates strong knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA).
• Ability to exercise discretion and independent judgement that has significant impact on the immediate work unit and cross functional departments.
• Ability to handle and resolve recurring problems independently.
• Ability to make a conclusive recommendation based on independent analysis.
• Advanced knowledge in all department functions associated with origination, processing and closing of commercial and multifamily real estate loans.
• Advanced knowledge of title policies and endorsements.
• Strong skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
• Strong math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Exceptional organizational and time management skills.
• Exceptional oral, written and interpersonal communication skills.
• Ability to organize and prioritize work schedules on a short-term and long-term basis.
• Ability to provide consultation and expert advice to internal and external clients, including Management.
• Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Ability to work with little to no supervision while performing duties.
EDUCATION, EXPERIENCE AND/OR LICENSES:
• Bachelor’s degree preferred or at least a minimum of ten (10) years of commercial loan documentation experience including: loan documentation preparation, loan documentation maintenance and control, Loan collateral maintenance and control, Credit and public record information searches. A minimum of five (5) years in a management position.
• Advanced understanding of all documents required for all borrowing entities.
• Advanced ability to assess if the legal documents cover all necessary terms and conditions appropriate for the approved credit product.
• Experience with Fiserv loan accounting system.
• Extensive knowledge of real estate loan documentation, title insurance, property insurance, entity structures and documentation, and the overall loan origination process.