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Claims Specialist
ServiceLink
Virginia Beach, VA, United States
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Process claims in accordance with investor and age. Prepare and file all claims according to Agency guidelines within appropriate time frames. Understand the foreclosure timeline in order to process claims and calculate curtailment correctly.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Understand Loss Mit guidelines in regards to specific claim type
• Follow up with attorneys for needed information to include clear title, documents, to ensure information is provided in a timely manner
• Maintain clear records and reports for management review regarding claims filed and non-recoverable items
• Prepare files for internal and external audits
• Draft written correspondence to agencies, officers, vendors and clients as needed
Qualifications
MINIMUM QUALIFICATIONS
• Minimum of 3 years work experience in the legal field or default mortgage servicing
• Working knowledge of accepted business practices in the mortgage industry and a strong understanding of claims process
• Working knowledge of foreclosure process and appropriate guidelines
• Good analytical, written and verbal communication skills
• LPS-MSP (Mortgage Servicing Platform)
• Knowledge of Microsoft office- Excel and Word
• High School diploma or GED
• Two (2) years job-related course work or paralegal studies
• Working knowledge of claims processing