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Senior Director, Technical Product Manager
Visa Inc.
Austin, TX, United States
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Company Description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Job Description
A TPM is a leader of strategy, planning, and execution/delivery. The VDP team is looking for TPM leader who is passionate about building scalable, secure and highly reliable, mission-critical software in a fast-paced agile environment. As a senior leader, you will help build a state of the art developer platform, design next generation of Visa APIs, and help build infrastructure to make partners/developers worldwide successful using Visa payment network.
Additionally, you’ll also be helping design and build the next generation of end to end developer experience onboarding applications into sandbox, certification and production; designing and onboarding Visa APIs partnering with various cross functional groups within Visa. This includes engaging in technical and functional discussions with many teams and continuous engagement with product managers and customers across a range of Visa’s new and existing products.
Successful candidates will be highly adaptable, possess strong interpersonal and organizational skills, and able to effectively manage multiple work streams. The ideal candidate for this position will have more than 15 years of technical product management experience with an ability to think tactically as well as strategically. The person should be able to lead cross functional teams in a highly matrixed environment. A background working in a high transaction online payment environment, developer portals/services, or APIs is highly desirable. Payment is a deep domain- the candidate should be a fast learner and able to pick up new domain quickly.
Qualifications
Accountabilities:
• Technical product management functions including functional specs, roadmap, project management, issue/risk management, and cross-division coordination.
• Extensive cross-organization collaboration playing a crucial role in interfacing with various technology teams and business stakeholders to identify requirements, converting them to functional specs, prioritizing, and driving execution using agile methodologies.
• Responsible for making sure and developing a detailed requirements traceability matrix, user stories, use cases stating details of the user interactions with the system and supporting with wire-frames and flow diagrams wherever appropriate for the use case.
• Be the customer seat in the engineering team- deep passion for satisfying customer needs, experiences and influencing design and priority appropriately.
• Partner with Product Management to define Visa’s overall web services/API and Developer Experience strategy. Own and drive the roadmap for end to end Developer Experience and onboarding new APIs on to the platform working with the product and engineering teams.
• Work closely with the engineers and contribute to the development of design artifacts and Quality Assurance test plans
• Plan and conduct User Acceptance Testing with key stakeholders, Bug bashes, and Hackathons
• Manage multiple projects simultaneously and ensure on-time/quality delivery
Qualifications:
• 15 or more years of relevant experience in technical product management
• Strong analytical and technical skills.
• Proven managerial skill with leading teams across geographies
• Fluent in discussions about User Experience, API design, SDKs, and developer tools.
• Good knowledge of UI technologies (e.g. angular, backbone, HTML/CSS and etc.), UX design patterns and practices, CMS and API design is important.
• Reputation for being a collaborative thought partner and business leader, with ability to organize and motivate work across multiple team boundaries
• Proven track record of shipping product in time.
• Strong project management skills with demonstrated ability to facilitate large scale planning, development and user acceptance testing efforts
• Excellent communication skills at all organizational levels.
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Rally, JIRA
• Educational background in Computer Science/Engineering. MBA is a plus.
Additional Information
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
All your information will be kept confidential according to EEO guidelines.