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Manager of Project Management
First Data
San Diego, CA, United States
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Description
First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
First Data Network and Security Solutions provides a wide range of value-added technology solutions to financial institutions of all sizes, enterprise clients and small businesses. Network Solutions include Electronic Funds Transfer (EFT) network services, such as STAR debit and ATM processing, and prepaid network services, including Valuelink, MoneyNetwork, Transaction Wireless, and Gyft. Security Solutions include best-in-class solutions such as TransArmor and TeleCheck, and our suite of advanced fraud prevention solutions. NSS also supports our other digital strategies including mobile payments and online and mobile banking
Position Description Overview
The Gift Solutions business unit is looking for an energetic, detail oriented Manager of Project Management to lead a team of technical project managers. The project management team is responsible for managing all aspects of software development and digital implementation projects from inception through deployment. The ideal candidate will have hands-on experience managing complex, cross-functional projects as well as the ability to lead a team. He/she will require minimal supervision in a fast-paced and evolving environment and be able to clearly articulate timelines and deliverables to internal stakeholders as well as customers and clients.
Job Responsibilities
• Define, refine and improve upon project management processes utilized by the team
• Coordinate high quality releases with internal customer and QA teams
• Define, manage project scope and create Statements of Work & Project Approvals
• Manage project time-lines and resources across a portfolio of projects
• Develop and maintain detailed project plans
• Identify project tasks, sequence, duration and dependencies
• Monitor and report progress throughout the project life-cycle
• Effectively identify, track and resolve or escalate risks before they become issues
• Work directly with both on and off-site engineers to estimate, plan and implement monthly sprints
• Manage company wide task management system
Job Requirements
• Exceptional verbal and written communication skills
• Preferred: BS/BA degree
• Preferred: Industry related work experience in ecommerce, retail, gift card, pre-paid or transaction processing related products
• 5+ years of project management experience
• Expert time management, organizational and prioritization skills
• Experience using project management software (i.e. MS Project, SmartSheets, BaseCamp)
• Experience using task management software (i.e. Redbooth, Asana)
• Experience managing a team of project managers
• Experience working with senior level stakeholders – both internal and external
• Experience managing projects using agile methodology
• Ability to work in a fast paced, collaborative, results-oriented environment
First Data is an Affirmative Action – Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.