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Operations Specialist
KeyBank
Mechanicsburg, PA, United States
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Job Description
ESSENTIAL JOB FUNCTIONS
• Answer and direct switchboard calls as well as incoming faxes
• Review AMS360 and assign callers to servicing team.
• Triage incomging calls
• Greet visitors
• Sign for deliveries
• Assist in opening and sorting daily mail and overnight shipments
• Scan all mail daily, identify type of insurance document, task through Imageright and WorkSmart to identified KIB line of business servicing person for processing.
• Order general supplies and branded supplies
• Badge provisioning
• Manage work order requests via Ciminelli
• Maintain reception area
• Maintain conference room schedules
• Assist Licensing Coordinator
• Assist with Key Insurance & Benefits Services projects as needed
REQUIRED QUALIFICATIONS
• High school diploma with 2 years of previous experience
• Insurance experience helpful
• Proficient computer skills
• Proficient scanning and indexing skills
• Good communication skills
ABOUT KEY:
KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.
ABOUT THE BUSINESS:
Key Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. KeyBank’s Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Key Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. KeyBank Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.
FLSA STATUS:Non-Exempt
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
JobID: 27436BR