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North America Fraud Investigations - Director - Firmwide Operations
Morgan Stanley
Baltimore, MD, United States
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Description
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Shared Service and Banking Operations delivers industry leading operational solutions by aligning the right functions, people, processes and tools offering tailored client service levels that are efficient, controlled and compliant with regulation.
The Fraud Investigation Team forms part of the Payments Control Group and is responsible for ensuring immediate investigation of funds transfers that do not meet Firm requirements of real time reflection within Firm systems. This team serves as the Firm's subject matter experts for all payment activities and provides training and education to the payment community globally as well as supports payment teams through payment expertise and guidance on Firm expectations on appropriate execution of wire transfers. The Fraud Investigations Team acts as the Firm?s first line of defence for monitoring suspicious transactions.
Responsibilities:
Daily real time monitoring and investigation of payments that are not recorded within Firms books and records
Investigation of daily reports detailing SWIFT and Bank Debit activity
Working with Payment Teams to investigate specific wire transfers validity and accuracy
Daily communication with stakeholders within Firm across multiple business lines
Daily monitoring of Work Qs to ensure payments are in a secure and accurate state before release
Working with the Payment community to ensure all controls and check shave been completed as well as necessary documentation is in place where required
Monthly analysis of payment flows to track and provide transparency around ownership and management of day to day payment flows.
Qualifications
Experience and Skills Required:
Experience in fraud or break investigations desirable (but not essential)
Payment knowledge and an understanding of SWIFT formatting desirable (but not essential)
Excellent spoken and written English required
Ability to manage conflict and challenge payment teams processes and controls
Confident, well-rounded, methodical person with strong analytical skills
Self-motivated, pro-active and have the ability to work consistently and efficiently to achieve goals, either as an individual or as part of a team
Attention to detail and accuracy is essential
Task orientated and inquisitive in nature