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Internal Audit - Director, Quality Assurance and Professional Practices, Americas
Barclays Capital
New York, NY, United States
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About Barclays
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.
Our two clearly defined divisions, Barclays UK and Barclays International, provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.
Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities which we serve, with access to a prosperous future.
The delivery of our strategy is underpinned by the energy, commitment and passion of our people, and we are clear on our common purpose: to help people achieve their ambitions, in the right way.
About Barclays in the US
Barclays offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in New York City. In 2017, Barclays announced plans to create a world-class campus in Whippany, New Jersey, for our Technology, Operations and Functional teams in the US. Other principal locations include Delaware, Nevada, Ohio and Maine.
About Internal Audit
Barclays Internal Audit (BIA) Vision is to be Leaders in Assurance through Being Brilliant Impactful and Agile. We:
◦ Attract and retain the most talented and diverse internal audit team.
◦ Target excellence in our performance and continuously review our innovative yet simple audit processes to maximise BIA efficiencies.
◦ Using our integrity and judgement, we audit the right things in the right way at the right time.
◦ Partner with stakeholders to maximise the effectiveness of the Governance and Control Environment.
◦ Positively contribute to the Barclays Group Citizenship Plan.
EEO
It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
Overall purpose of role
BIA aims to provide independent, reliable, valued, insightful and timely assurance to the Board and Executive Management over the effectiveness of governance, risk management and control over current and evolving risks, in the context of the current and expected business environment. In doing this, BIA retains a global Quality Assurance and Professional Practices (QA&PP) team which is responsible for BIA’s auditing methodology and its quality assurance and improvement programme. Reporting into the Global Head of QA&PP in the UK, this role leads BIA’s QA&PP activities in the Americas.
Key Accountabilities
• As part of the global QA&PP Leadership Team, contributing to BIA’s overall QA&PP strategy.
• Implementing the QA & PP strategy for Americas, including identification of local regulatory requirements for internal auditing such as the Federal Reserve’s requirements under SR13-1.
• Delivering the Americas QA programme.
• Tracking (and delivering where appropriate) BIA regulator commitments for Americas.
• Responsible for QA&PP contributions to Americas audit committee reporting and audit charters.
• Provide methodology advice and audit risk guidance to BIA auditors.
• Pastoral line management oversight of BIA’s Americas Data Analytic and Agile teams.
Stakeholder Management and Leadership
• Lead discussions with BIA management regarding QA observations and issues. Ensure all stakeholder viewpoints are considered when make decisions.
• Play a proactive role in supporting the definition of the QA strategy, work effectively with colleagues across BIA to ensure BIA has an appropriate QA and Improvement Programme.
• Continually build long-term, quality and trusted relationships with a wide network of colleagues and external partners.
• Produce concise and insightful commentary and information for QA reporting, e.g. Barclays Audit Committee, Intermediate Holding Company Audit Committee, and Governance Risk and Compliance Committees.
• Represent BIA QA&PP ant the Americas Subsidiary Audit Committees. Deputise for the Global Head of QA&PP as required at BIA Management Team meetings or subsidiary audit committees.
• Work collaboratively to drive progress in the team, embedding the performance culture and role modelling Barclays values and behaviours to:
• Mentor and coach others to be open, honest and reliable.
• Provide constructive, open and timely feedback to support personal and career development of others to achieve their full potential.
• Identify and develop talent.
• Attract and retain the best people through taking part in activities inside and outside the organisation.
• Develop succession plans.
• Share knowledge with others across team/function.
• Recognise and celebrate the contribution made by those around you.
• Promote a culture of learning from mistakes.
• Assign QA review and line management responsibilities, direction and guidance to direct reports while maintaining an in-depth knowledge of activities in each area.
Decision-making and Problem Solving
• Guide, review and approve work carried out on QA assignments to ensure the scope, testing and results of work are appropriate.
• Contribute to clear and insightful QA reporting and propose pragmatic remediation actions, relevant to the issues raised by QA.
• Bring to the attention of the global Head of QA&PP and the BIA Management Team significant concerns with the reliability or objectivity of BIA’s work.
• Maintain a detailed and up to date knowledge of leading internal audit practices and regulatory expectations.
• Strive to empower others to bring efficiency to audit processes.
• Set the standard for exceptional reporting standards, using simple writing techniques.
• Oversee effective and efficient use of the team’s resources and budget.
• Oversee BIA’s Lessons Learnt reviews for the Americas.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Person Specification
Basic Qualifications/Skills
• 4-year college degree
• 10+ years internal auditing experience in a large international financial services organisation
• 5+ years of team management experience & senior stakeholder / regulator relationship management
Preferred Qualifications/Skills
• In depth understanding of relevant regulatory environment for internal audit in the Americas, including but not limited to SR13-1 and SR15-18
• Practical experience of leading internal audit professional practices and quality assurance activities across the financial services industry
• Able to produce high quality verbal and written communication regarding audit risk and internal audit practices
• Proven track record of high performance in previous roles to include senior stakeholder management
• Experience of the development and execution of audit strategy and assurance plans, and delivery of audits within a fast paced and challenging environment
• Demonstrate understanding of the complexities of large corporate organisations and how to apply this to the role.
• Demonstrate a strong understanding of financial services across different product lines and technical disciplines
• Significant experience leading and developing high performing teams. Developing leaders in the organization through feedback, coaching and mentoring.
• Extensive experience of developing and maintaining relationships with MD level executive management.
• Track record of success/high performance in a large, matrix organisation
• Evidence of driving change/leading business initiatives/contributing to team and function strategy
• Relevant professional qualifications (e.g. CPA)
• Candidate must be willing and able to support travel (10%)
Purpose and Values
Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.
Our Purpose is helping people achieve their ambitions in the right way. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.
Respect
We respect and value those we work with, and the contribution that they make.
Integrity
We act fairly, ethically and openly in all we do.
Service
We put our clients and customers at the centre of what we do.
Excellence
We use our energy, skills and resources to deliver the best, sustainable results.
Stewardship
We are passionate about leaving things better than we found them.