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Senior Operational Risk Specialist
Union Bank
Irvine, CA, United States
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The Senior Operational Risk Specialist will primarily support the Business Unit Risk Manager with all risk activities related to the Unsecured Consumer Lending group. This may include assessing control design, testing, and monitoring of control effectiveness through the performance of quality assurance procedures. This may include working with data to develop key risk metrics to monitor where key risks are changing. Actively facilitate the resolution processes with processing support areas and provide training. In addition, participate in assessing, tracking and reporting results of various risk management activities, and Special Project coordination as the need arises. Responsible for involvement in the introduction of new products risk assessments, vendors and information security risk.
Major Responsibilities:
Risk Assessment, Control Evaluation, and Quality Assurance
• Identify risk trends and/or symptoms of process control breakdowns.
• Develop and customize testing procedures to assess identified control gaps.
• Perform independent quality assurance procedures to assess control design and control effectiveness.
• Coordinate testing activities with related unit management.
• Assess results of testing performed to determine areas for potential improvement.
• Document testing results in the system of record.
• Coordinate with business units any remediation activities, including documentation of action plans.
• Monitor progress of remediation activities.
• Monitor risk management activities to ensure proper performance and completion for the units within area of responsibility.
• Identify and communicate emerging risks.
• Participate on ad-hoc working groups to address and resolve new areas of risk within the business areas of responsibility as requested by BURM.
Documentation and Reporting
• Assist BURM in documenting process flows using Visio tool
• Design and have input into risk reports for BURM's areas of responsibility in assigned business area.
Training, Communication, Committee Meeting Participation, and Special Projects
• Identify training needs associated with changes in the organization, employee turnover and control deficiencies as identified through the quality assurance work.
• Coordinate communication within business units [i.e. process support owners, module owners, Business Compliance Officer (BCO) and management as appropriate].
• Ad hoc or special project management responsibilities.
• Represent BURM on committees related to entity-wide risks.
• Respond to questions from senior management.
Qualifications
• Typically requires a BA or BS degree
• 7+ years experience in operations management, internal or external audit, or other risk management functions within a financial institution
• Previous support of consumer lending products, especially credit cards required
• Excellent organizational skills
• Excellent communication skills, both verbal and written
• Must be proficient with Microsoft Power Point, Excel, and Visio
• Experience with a variety of reporting tools a plus (e.g., Business Objects)
• Must be flexible and able to balance several priorities at once
• Strong analytical skills and good judgment
• Demonstrated abilities in end-to-end process flow development; identification and documentation of operational risks and controls; and controls testing
• Experience with developing or monitoring key risk indicator (KRIs) metrics
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.