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Customer Service Representative
Kemper Corporation
Phoenix, AZ, United States
Job Details - this job has expired, please see similar jobs below
Description
Job Summary:
Kemper offers a starting salary of $14.25 ($15.25 for Spanish bilingual) per hour and has an immediate need for professional and motivated Customer Service Representatives/First Notice of Loss Representatives (FNOL) to work in our Phoenix call center. Our office is located in North Phoenix just off Interstate 17, between Greenway and Bell Road. This position is Kemper’s first line contact with our customers. You will answer inbound calls from policyholders and claimants and accurately input all necessary information into the FNOL application to complete a First Notice of Loss Report. You will assist customers in a professional and courteous manner and input all overnight claim reports in a timely and accurate manner.
The hours for this position are Monday - Friday, 10:30am - 7pm PST
Position Qualifications:
• High School Diploma or equivalent.
• 2 + years Customer Service or call center experience.
• Bilingual in Spanish is a plus.
• Microsoft Office Suite knowledge is essential.
Our employees enjoy great benefits:
• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.
Kemper at a glance
With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of City life and health business. To effectively serve in this role, you will need to communicate with field offices, team members, and management. You must promote and follow department policies, regulatory requirements companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.
Kemper’s underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.
*Alliance United Insurance Company is not rated.
We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V
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