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AVP, Learning & Development
Wintrust
Rosemont, IL, United States
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Description
Come be part of Chicago's Bank! This new addition to our team will be adding value by providing new training programs to our new and existing retail bank employees. Facilitating Teller and Banker training on processes, procedures, systems and products to large and small groups. A successful trainer will have demonstrated excellent communication skills that promote teamwork, collaboration, and agility. Along with these skills, you must have the ability to manage multiple training projects simultaneously while remaining flexible and enthusiastic. The position supports the Retail Banking groups of Wintrust.
Coordinate, plan, schedule and facilitate instructor-led training, classroom training and virtual (WebEx) training
Work with existing Retail Ad-Hoc trainers to provide Train-the-Trainer as needed
Update training programs, content and materials as requested to improve employee performance and productivity.
Utilize various training methods and proactively assess “best practices” in Retail Bank Training to achieve established organizational goals or objectives.
Create course content, lesson plans, audio/visual aids, test criteria, handouts, learning aids, attendee registration programs, and evaluation/measurement tools; ensures the effectiveness and relevance of all related training materials, including procedures, manuals, handouts, etc.
Assists with maintaining training records and diagnosing training deficiencies consistently through evaluations, feedback and testing criteria.
Ensures new product offerings and promotional activities of the Retail Bank are supported through timely training.
Wintrust Financial Corporation (Wintrust) is a financial services company based in Rosemont, Illinois, with approximately $27 billion in assets. We engage in the business of providing traditional community banking services, commercial banking, wealth management services, commercial insurance premium financing, life insurance premium financing, mortgage origination, short-term accounts receivable financing, and certain administrative services, such as data processing of payrolls, billing and treasury management services. We provide community-oriented, personal and commercial banking services to customers located in the greater Chicago, Illinois and southern Wisconsin areas through our 15 wholly-owned banking subsidiaries.
Qualifications
3-5 of experience as a trainer in a corporate environment, preferably in a Banking or Financial Services company. Need to be able to learn new software, systems, or programs as needed. Any experience administering/operating a LMS would be beneficial.
BS/BA degree or equivalent experience required.
Occasional local travel and/or weekend work may be required.
We provide an engaging, dynamic work environment, an excellent compensation package including 401k, employee stock purchase plan, medical/dental, life insurance and more!
Wintrust Financial Corporation (including community banking and financial services subsidiaries) is an Equal Opportunity/Affirmative Action/Veterans/Disability employer.