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Senior Business Analyst
Intercontinental Exchange
Bedford, MA, United States
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JOB DESCRIPTION
We are seeking a Senior Business Analyst to join and help on a team of experienced developers (~10 people) working on mission critical data delivery systems. The systems utilize multiple technologies to distribute financial data (both reference and pricing data) through various mediums from bulk file deliveries, through multiple delivery channels.
The candidate should be able to work independently, handle multiple simultaneous tasks and be adept at prioritizing their work. The candidate will be able to focus on the project priorities in order to deliver the required product at the scheduled time. They should be comfortable collaborating with developers, product managers, quality assurance groups and client services to refine requirements and plan implementation strategies.
The applicant will have experience in problem solving, planning, and estimating development efforts and have strong communication skills. Most importantly they should demonstrate the ability to show initiative and be able to move projects forward to completion with minimal supervision.
The candidate will be expected to be involved in the full life cycle of the systems development from requirement gathering through development and testing to on-going support and maintenance.
Duties and Responsibilities
• Creating, documenting, analyzing and testing requirements for the next generation delivery system.
• As part of migrating legacy systems to the new platform, perform analysis on differences on current production output to new system output.
• Aid program manager, QA lead and architect with priorization of defects for each release.
• Assist in the resolution of any production issues that may arise.
Knowledge and Experience
• Significant experience documenting large, complex software projects
• Significant experience with Excel (VLOOKUP, PIVOTS) for the purpose of driving metrics, analysis and analytics
• Ability to summarize complex issues into straightforward explanations for Senior Leadership
• Experience operating in an agile development environment including tools such as JIRA
• Experience with financial data (Reference Data, Pricing, Market Data)
• Experience with Power Point/Visio
• Experience with Python, Scala or Data Science is a strong plus
• Experience with security master or end of day pricing is a strong plus
• Bachelor's or Master's degree in Software/Computer Engineering or Computer/Information Sciences or equivalent experience
Core Competencies
Teamwork
• Offers time and/or assistance to colleagues; is widely regarded and respected as someone to go to for help
• Fosters friendly and cooperative relationships with others; colleagues enjoy working with the
• employee
• Shares knowledge and mentors staff; works to develop others’ knowledge as well as own
• Gives and shares credit as appropriate
• Contributes to recruiting and training efforts of others, including candidate referrals, job interviews and mentoring
• Attends and participates in company and department level functions inside and outside of the office
Problem-Solving & Decision-Making
• Demonstrates an understanding of the urgent nature of our business and the need to proactively find and fix problems quickly and effectively takes ownership and follows through on decisions; doesn’t minimize or forget about problems
• Determines and fixes root causes rather than just treating symptoms
• Applies novel techniques to solve problems that are more ambiguous; challenges long-held beliefs when necessary
• Quickly and effectively identifies alternative solutions and the pros/cons of each; confirms that a proposed solution has no unintended consequences
• takes steps to mitigate risk
• Consults with colleagues and recommends solutions based on the best interests of customers and shareholders, even when the opinion is unpopular
Communication
• Actively listens and speaks to, not over, others
• Uses clear and constructive language orally and in writing
• Communicates important developments to the relevant and appropriate audiences in a timely and consistent manner
• Asks follow-up questions to ensure all points are understood
• Takes time to objectively listen to all viewpoints before forming an opinion
• Builds consensus among differing views
Professionalism & Integrity
• Makes a positive impression; represents the company well on the phone and in person, including maintaining attire and appearance that is consistent with company image and appropriate for employee’s role
• Models a ‘can-do’ attitude and takes initiative as a self-starter; inspires and motivates others to do the same
• Embraces, rather than resists, additional responsibilities
• Refrains from office gossip; settles rather than creates conflict with and between others
• Exhibits desired work habits including regular office hours and extra hours when necessary while minimizing breaks and non-work related activities
• Adheres to all corporate policies; makes prudent use of company resources
LOCATIONMA: Bedford (32 Crosby Drive)
FULL TIME / PART TIMEFull time
Intercontinental Exchange
ICE is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.