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Quality Control Assistant
First American
Folsom, CA, United States
Job Details - this job has expired, please see similar jobs below
Responsible for ensuring the quality and accuracy of documents or reports prior to the final printing and customer distribution.
Essential Functions
Quality checks of clients’ Notice of Sale completed documents to internal proprietary system for accuracy and completeness.
Identify missing information and areas requiring correction.
Contact internal resource to obtain document and system required corrections as needed.
Ensure the product is in compliance with state regulatory requirements, as well as company and customer standards.
Escalate more complex questions to supervisor or lead.
Research and upload parcel maps from internal resource.
Job Complexities
Using established procedures performs assigned tasks. Work is very routine and instructions are usually detailed.
Supervision Received or Extended
Receives general supervision and requires guidance in some aspects of the job.
No responsibility for the supervision of others
Knowledge and Skills/Technology Used
Proficient PC skills.
Strong attention to detail.
Good verbal and written communication skills.
Basic understanding of customer compliance requirements.
Typical Education
High school diploma or equivalent.
Typical Range of Experience
1-2 years directly related experience
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.