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Information Services Reporting Analyst
ServiceLink
Virginia Beach, VA, United States
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• Interface with requestors to explain the components of requirement documentation. Ensure completeness and accuracy of requirements prior to being submitted to data reporting team for development. May also document the data requirements.
• Coordinate data related projects. Collaborate with cross-functional departments and external users to develop and implement reporting, data workflows, and processes.
• Support management in analyzing, planning, developing, and monitoring strategies to achieve business objectives. Make recommendations to management that identify opportunities for procedural and technological enhancements that streamline operational processes and reporting needs.
• Develop and document procedures and business definitions for data reporting team.
• Provide unit testing support to ensure proper level of quality assurance.
• Research reporting issues and verify accuracy of report data requirements and logic.
• May have direct client contact to gather requirements for requests.
• May serve as point of contact for inquiries as to the status of requests.
• Must be flexible, organized and have the ability to manage and prioritize daily assignments
• All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Bachelor's degree (BA/BS) from a four-year college or university or equivalent experience and a minimum of 5 years of related experience and/or training.
• Four or more years of experience in report writing, data capture, and analysis
• Experienced in using Excel, Word and Powerpoint.
• Able to manage workflow, with minimal oversight, in a fast-paced environment with multiple and sometimes changing priorities
• Outstanding interpersonal and leadership skills
• Strong relationship management skills; ability to collaborate with people at all levels throughout the organization
• Excellent communication (verbal & written) and organizational skills
• Able to work both on a team (as member and/or leader) and independently to deliver results