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Manager, Reverse Mortgage Data
Nationstar Mortgage
Irving, TX, United States
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Job Description
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JOB SUMMARY
The Reverse Mortgage Data Manager is responsible for developing, planning and executing projects while monitoring and overseeing processes to ensure timely delivery of quality solutions. Designs and develops data quality and document quality testing to support reverse mortgage operations. Provides support for resolving system, business processes and/or procedural issues.
ESSENTIAL JOB FUNCTIONS
• Describe the essential functions for which the Job is accountable. Essential Functions are those which are specific and unique to this position and when removed changes the nature of the job itself.
• Manages small group of permanent staff plus project related initiatives involving offshore resources with the following objectives:
• Data to loan document integrity – setting up and managing the analysis of data mined from OCR process against business critical documents and comparing that data against system of record data.
• Operational data quality – Mining and understanding the data that drives business processes and setting up reporting to monitor for aberrations.
• Document classification quality – understanding document classification system and monitoring for misclassified or generically classified business critical processes.
• Document sufficiency analysis - Ensuring critical documents exist when needed by operations.
• Root cause tracking and analysis (across all operational lines of business).
• Develop and present monthly reports and key metrics for executive updates.
• Responsible for learning and understanding business requirements for documents needed by business process, data elements within the documents and where they are found in the Reverse Mortgage Data Warehouse.
• Other duties as assigned.
EDUCATION / EXPERIENCE REQUIREMENTS
• Graduation from a 4-year college or university with major course work in a discipline related to the requirements of this position. Will consider the equivalent combination of job experience and education that demonstrates the ability to perform the essential job functions.
• 2+ Years in management of staff required, particularly data / reporting analysts preferred.
• Microsoft SQL experience – Advanced to Expert
• Excel – Advanced to Expert
• 5 to 7 years of professional experience utilizing MS Office, SQL required.
• Previous experience in Mortgage Banking / servicing is preferred.
Job Requisition ID:
1108
Job Category:
Servicing
Primary Location City:
Irving
Primary Location Region:
Texas
Primary Location Postal Code:
75063
Primary Location Country:
United States of America
Line of Business:
Servicing
Additional Posting Location(s):