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Senior Product Owner
Liberty Mutual
Portsmouth, NH, United States
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Description
Liberty Mutual Global Risk Solutions IT is actively searching for a Senior Product Owner to be responsible for the end-to-end business integration objectives related to the acquisition merger of Ironshore into Liberty Mutual. Global Risk Solutions. IT provides support and operations for all Global Risk Solutions lines for multiple business entities across 19 countries.
The Senior Product Owner will play a significant leadership role in defining the transformation journey for all business groups from current legacy Ironshore systems to Liberty strategic systems to drive maximum business value, productivity, and efficiencies coupled with optimal total cost of ownership. This individual will lead other Product Owners and Systems Analyst resources and effectively manage a variety of deliverables including prioritized use cases, change management plans, process engineering considerations, acceptance criteria, and training plans.
About the role:
• As pertinent to an M&A integration program, develops comprehensive product vision and translates into specific feature strategies and roadmaps. The product in this case is an integrated end to end solution that is adopted by the Ironshore business as part of the optimization of technologies needed to enable business capabilities.
• Responsible for business results of the related set of customer journeys or products as measured by relevant KPI’s.
• Responsible for communicating the product vision effectively to key stakeholders and team members. Works closely with IT and other Business Unit counterparts to ensure resource alignment in support of product vision and roadmaps
• Ensures customer-driven design considering user pain points & usability test results, while using market & industry knowledge to deliver a well-positioned product
• Owns alignment of development and business resources on goals and priorities while working with stakeholders and team to remove roadblocks to execution.
• Directly manages a team of Product Owner/ Associate product Owners who are responsible for all aspects of customer journey/product lifecycles.
• Participates to provide feedback, support, coaching, in sprint-and release plans together with Scrum Master.
• Manages delivery of scope, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently. Acts as the “voice of the customer.”
• Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.
• Approves final stories and approves completed user features or series of features.
Minimum Qualifications:
• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, etc.) and a minimum of 10 years’ experience in business, engineering, technology and/or consulting. Master’s degree preferred.
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
• Technical proficiency required to participate in sprint planning and have an informed, independent voice.
• Strong influencing skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business.
• Proven experience with Agile practices and expectations.
• Comfortable with making decisions with some level of uncertainty.
• Strong communication skills, both written and verbal.
Preferred Qualifications:
• Strong change management experience with global business units
• Experience with Specialty Insurance business lines
• Experience with off the shelf products across multiple domains including underwriting, claims, finance etc. Familiarity with various leading edge technologies including cloud based solutions
• Experience with business case development and driving value realization from integration programs
Benefits:
We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please click here.
Learn more about Tech at Liberty Mutual: https://www.jobs.libertymutualgroup.com/
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