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Branch Office Coordinator
Caliber Home Loans
Vacaville, CA, United States
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External Description
Caliber Home Loans, Inc. is a full-service national mortgage lender and agency direct seller/servicer. Caliber originates loans through various channels and transaction types, including a network of retail branches, wholesale lending, correspondent and emerging banker lending, and a consumer-direct centralized operation specializing in a variety of loan programs for purchase and refinance such as conforming, jumbo, and government products. Caliber also offers innovative servicing solutions for both conforming and non-conforming loans. Caliber is led by a veteran senior management team that consists of mortgage banking professionals with a history of building successful national mortgage operations. Caliber is owned by Lone Star Funds, a global private equity fund.
The Branch Office Coordinator is responsible for maintaining consistent quality of loan files through the training and education of branch sales staff on the loan origination platform.
Responsibilities:
• Assist Branch Manager and staff in day-to-day activities (i.e. facilities, recruiting, disclosures, etc.).
• Serve as subject matter expert regarding Caliber policies, procedures, products and technology.
• Coordinates training/disseminates information and educational material and products.
• Evaluate/implement branch solutions for more productive operations.
• Facilitate communication between field production staff and corporate operations.
• Provides input/recommendations for continuous improvement in branch development.
• Assist with loan scenarios and guideline questions.
• Assist with file reviews for quality prior to submission for processing.
• Actively reports on field production pipeline to support monthly production and Branch goals.
• Facilitate and assist on-boarding of new field production staff.
• This position is considered a non-loan originator position, unless the appropriate licensing has been acquired. This means non-licensed employees in this title may not engage in activities of a loan originator, including: communicating directly with borrowers about credit qualification or loan terms, including discussing pricing concessions or other transaction-specific terms or conditions.
Qualifications:
• Graduation from a 4-year college or university with major coursework in a related discipline; Equivalent job/education experience will be considered.
• 3+ years mortgage experience; sales or processing background required.
Caliber Home Loans, Inc. is focused on being the best mortgage company in the United States and winning through talent. Caliber is committed to diversity and is and Equal Opportunity employer. Visit us at www.CaliberHomeLoans.com to learn more.