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Consultant
Banco Santander
Boston, MA, United States
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Description
[POSITION SUMMARY] Additionally, the consultants role will be to assist with the implementation and maintenance of the Program Management Office (PMO) process and toolset. This includes working with Senior/Executive leaders to plan, organize, and manage both strategic and tactical programs using the PMO framework; adding value throughout the process. [POSITION DUTIES] B2. resources), identify logical milestones, risks, issues, and dependencies. Work to resolve highly complex issues, improve systems/processes and deliver creative solutions. Conduct data gathering, validation and analysis,C2. Structure and drive multi-function and discipline processes on projects (with limited guidance) to achieve results/core deliverables. Facilitate cross-functional Working Sessions with managers and Senior Leaders.,C3. Lead Committee meetings. Structure and Lead analysis workstreams including the use of sophisticated analytical tools and techniques. Conduct interviews to drive requirements and issue resolution.,C4. Be able to synthesize and organize disparate and/or complex concepts and data sets into structures that can be used for both Executive and detail-level decision making.,C5. Be able to temper written and verbal communication based on target audiences from Executives to working team members,F2. Monitor and report on the production of factories based on SLAs and controls as well as their overall activity and create improvement / corrective measures. Develop and implement controls where needed to ensure SLA fulfillment.,H2. Provide input on plans in support of business objectives and consistent with the organizations strategic goals,A. Determine the business needs and priorities. Based on those needs and priorities, contribute to the manufacturing plan for the unit by leading the analysis to drive business processes.,D. Identify improvement opportunities through a variety of sources: field visits, discussions with executives, analysis of current processes.,H1. Identifies and resolves project issues as necessary to address critical path needs. Evaluate organizational, process and implementation implications against strategy; identify potential areas for improvement.I. Implement and improve the Santander project management framework and toolset. Create synergistic team environment including people growth and mentoring; active exchange of best practices,E. Designs the processes with and end-to-end perspective starting at the channel/ customer, which entails discussions with several areas of the bank such as compliance, risk, and provides requirements to Operations on for the operational processes,F1. Manage internal and external relationships with the business line Management for his/ her scope of work. Support efforts and knowledge sharing across other T&Os.,G. Work with internal customers/partners to define, prioritize and propose business priorities impacting T&O work. Convert priorities into action plans and ultimately projects including managing the budget/funding/fulfillment process. Drive communicatio,C1. Create and manage execution of analytical and reporting templates, conduct due diligence, address feasibility, consult with stakeholders.,B1. Play strong role in implementation: coordinate and manage of implementation teams, report progress to executive level, makes necessary adjustments to the designed solution, develop project plans (including defining the overall timeline and mobilizing
Qualifications
[QUALIFICATION] Big 4 or Management Consulting experience (minimum 2 years with the same firm)Experience with global projects for Fortune 500 companies [EXPERIENCE] At least 4 years [SPECIALIZED KNOWLEDGE] Ability to build strong trusted relationships and foster collaboration and teamwork in variety settings. Excellent interpersonal skills; ability to anticipate reactions and positions of others; understands perspectives and agendas of others,Able to identify need for, structure, and create training materials,Advanced Communication Skills - Prepares persuasive and highly tailored presentations for audience level; presents at advanced level with business; manages difficult questions and audiences; effectively responds to verbal and non-verbal cues.,Advanced Microsoft Office (Outlook, Word, Excel and PowerPoint),Analytical skills; ability to gather and analyze complex financial and operational data and to develop advanced models in Excel,Banking knowledge, in one or two areas (retail branch or operations),Demonstrated Leadership skills,Demonstrated ability to jump into complex project situations, understand core issues and assist with developing action plans,Demonstrated interview skills and facilitates medium to large teams at senior levels (with assistance),Excellent leadership skills; ability to provide constructive criticism, feedback and solutionsExperience with or ability to ramp-up on:Visual Basic programming, design, testing, bug fixing; Advanced MS Access; Design and build macros to drive efficiency,Fundamental knowledge of and experience with project management processes, disciplines, tools, and structures,Group/meeting facilitation including structuring & leading cross-functional workshops with senior leaders,Recognizes and constructively communicates issues openly; interacts with people openly and directly; encourages others to express honest viewpoints,Strong Business Analysis skills,Strong and proven project management capabilities; fundamentals of managing resources, setting scope, time scales, and deliverables, recognizing changing requirements and addresses program / project impact