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Implementation Leader
MetLife
Tampa, FL, United States
Job Details - this job has expired, please see similar jobs below
Role Value Proposition:
• Participates in post-sale activities in setting up or converting client cases.
• Reviews sold plan and project timeline with sales staff to identify and non-standard provisions or services.
• Partners with other business units (Sales, IT, etc.) to ensure that implementations are delivered consistently, timely, and accurately.
• May participate in sales presentations, and/or consult on plan design and administrative services.
• Finalizes plan design and communicates to the implementation team.
• Identifies implementation-related problems and helps resolve issues.
• Reviews and executes legal documents; prepares and finalizes implementation case essentials.
• Conducts weekly or periodic status meetings with various parties to review progress and resolve issues.
• Transfers cases to the appropriate administration group once implementation is complete.
Key Responsibilities:
• Acts in a supportive role to the implementation project team.
• Assists in coordinating responses to day-to-day client service requests during the installation and conversion process.
• Performs other related duties as assigned or required.
Essential Business Experience and Technical Skills:
Required:
• High School diploma or equivalent
Preferred:
• Bachelor's degree
• 1-2 yrs. related business experience
Travel
Up to 10%
Business Category
Global Technology & Operations
Number of Openings
1
“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
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Requisition #: 94247