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Asset Administrator
ServiceLink
Jacksonville, FL, United States
Job Details - this job has expired, please see similar jobs below
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Calendar Hearing dates for Mediation identified in DMM Portal and LPS Desktop
• Update files based on Mediations and status hearing
• Answer and update clients on file status through multiple clients internet based systems
• Solicit financial packages from borrowers and borrower representatives for Loss Mitigation review
• Interact with inside and outside attorneys when legal issues arise on foreclosures, bankruptcy or pending litigation and settlement agreement
• Attend mediation hearings telephonically or in person
• Perform data entry tasks in an accurate and timely manner for Hardest Hit Funds
• Respond to Hardest Hit Funds inquiry received by client with completing excel sheet providing
• Verify delinquent payments, foreclosure sale dates, reinstatement quote for Hardest Hit funds files
• Track status of hardest hit funds approvals or denials received by client
• Monitor payment plan approved by state for hardest hit programs and apply funds accordingly
• All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Ability to work various shifts ranging between the hours of 8:00 AM and 10:00 PM Mon - Fri
• Excellent communication skills and ability to meet professional standards and goals of company
• Prior collection counseling/default experience preferred
• Litigation experience desirable
• Minimum of 6 months of work experience in default mortgage servicing
• Working computer knowledge, Microsoft- Excel and Word
• LPS-MSP (Mortgage Servicing Platform) experience preferable, but not necessary
• High School diploma or GED
• Good Problem Solving Skills