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Robotics Application Developer
Aflac
Columbus, GA, United States
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Description
Spread Your Wings
We are the Duck. We inspire and are inspired, listen and respond, empower our people, give back to our community and, most importantly, celebrate every success along the way. We do it all – The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 19 consecutive years, one of the Best Workplaces for Millennials for the past two years and one of America's Most Admired Companies for 16 consecutive years.
Our business is about being there for people in need. So, ask yourself: Are you the Duck? If so, there’s a home — and a flourishing career — for you at Aflac.
The Company
Aflac
The Location
Columbus, GA
The Division
Information Technology/IT Core Applications
The Opportunity
Robotics Application Developer
Job Summary
The Robotic Process Automation (RPA) solution provides a platform for resources from the business operations and IT teams to deliver self-service process automations on an IT supported, secure and resilient infrastructure. Robotics Application Developers have responsibility for developing and delivering automated processes plus mentoring non-accredited developers. Candidates are subjected to RPA training and then typically work closely with accredited RPA consultant(s) or developers during a skilling and mentoring period as part of an agility program delivery phase.
Principal Duties & Responsibilities
Accurately analyses and estimates new potential processes, quickly assessing feasibility; analyzes, understands and documents the business processes in detail where required
Works on enterprise-wide bot design and development that require the highest level of expertise and knowledge of multiple processing systems and robotics software coding requirements; requires systems and data analysis, design, development, integration, and enhancement activities, as well as related maintenance and more complex production support for all production systems
Defines and develops the project scope of multiple complex projects with assistance from the project team and serves as the project point of contact when necessary
Leads and/or participates in bot-planning sessions with clients, business units, and IT to analyze development requirements, provide design recommendations for complex systems, and recommend methods and assignments
Provides design recommendations, develops bot and custom integration solutions, including major enhancements and interfaces; writes complex design specifications
Makes complex modifications to existing bot applications in accordance with high specifications and division standards; reviews effort to ensure compliance to application standards
Maps current business processes to provide a foundation for defining business activities; uses business process maps to build/code bots; develops accurate project deliverables; applies appropriate analysis to business unit issues to provide the best resolution and satisfy internal and external customers
Works with business units, Project Management Office, Software Quality Assurance, and IT by opening and maintaining lines of communication to monitor and improve satisfaction; manages business unit expectations of initiatives and projects
Identify and communicate the technical infrastructure requirements in order to design RPA process solutions in accordance with standard RPA design principles and conventions
Configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand; Create and maintain solution documentation
Support existing processes and implement change requirements as part of a structured change control process
Mentor colleagues through the RPA training and accreditation program – providing advice and guidance on best practice and development techniques as needed
Problem solve issues that arise in day to day running of RPA processes and providing timely responses and solutions as required
Communicate with RPA on software related issues, suggested improvements and participate with other users in the RPA community
Work within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and provide inputs to the change control process
Support the business units during the UAT and rollout phases
Performs other duties as required
Qualifications
Education & Experience
Bachelor’s degree and five to seven years of related professional work experience or an equivalent combination of education and experience
Experience in dealing with executive level professionals to drive business outcomes
Knowledge of RPA not a pre-requisite for this role as full training will be provided; A track record in the successful delivery and support of excel macros, Visual Basic scripts or other configuration/scripting type technology preferred
Job Knowledge & Skills
Understanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
Strong teamwork and interpersonal skills, including the ability to interact effectively with all levels of the organization
Ability to collaborate with business unit customers, IT, and management to reach a common agreement
Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines
Strong communication skills with the ability to present technical details to a non-technical audience as well as produce clear and concise documentation
Business Process Management
Intermediate
XML
Intermediate
C# or Java
Intermediate
SQL Server
Intermediate
HTML
Intermediate
Continuous Integration Tools
Basic
Source Control Tools
Intermediate
Test Driven Development
Basic
SQL & Relational Databases
Intermediate
SSIS
Basic
Object-oriented concepts
Basic
MS Office Products
Advanced
MS Visio
Advanced
Design Principles
Intermediate
Test Automation Tools
Intermediate
Virtualization Technology
Intermediate
Core Competencies
Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust
Functional Competencies
Innovation Management, Priority Setting, Negotiating, Problem Solving, Strategic Agility, Intellectual Horsepower
The Benefits
Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we’re able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more.