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Trust Analyst
Comerica
Detroit, MI, United States
Job Details - this job has expired, please see similar jobs below
Job Description
Trust Analyst I
The Trust Analyst I is responsible for performing analytical functions designed to meet the needs of the Trust Operations unit. This includes production support, exception processing, reconcilement duties, process enhancements and overall customer service.
Position Competencies
Successful incumbents possess integrity and trust, listening skills, problem solving skills, are focused on the customer and have a drive for results.
Position Responsibilities:
• Compile, review and analyze the department's various regulatory reports and submit with the appropriate authorities by established deadlines.
• Complete and review unit's cash and security reconcilements, analyze and resolve all variances, as required.
• Review and analyze the unit's various exception reports such as failed trades, cash overdrafts, cost and market value out of balances and take the necessary action to resolve.
• May act as an escalation point for the unit's customer complaints. Bring all complaints/issues to formal resolution within department standards.
• Produce and analyze ad-hoc customer report requests, as needed.
• Create, maintain and update unit's desktop procedures and checklists.
• Assist in small to medium projects, as needed.
Travel
Travel is not required of this position.
Relocation
Relocation assistance is not provided for this position.
Qualifications
• Bachelor's degree from an accredited university and 6 months of financial service or customer service experience OR High School Diploma (or the Equivalent) and 3 years of financial service or operations experience
• 1 year of experience with Microsoft Word and Excel
About Comerica
We know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. One of the ways we do this is to offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels. Your salary will be commensurate with your work experience.
Upon offer, Comerica conducts a comprehensive background check, fingerprint check and a drug test.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.