This job has expired, please see additional jobs below
Director, Web Analytics and Data
Visa Inc.
Foster City, CA, United States
Job Details - this job has expired, please see similar jobs below
Company Description
Visa has built the world’s premier payments networks with advanced processing and value added services. “Visanet” is capable of handling more than 50,000 transactions per second, with convenience, reliability, and security, including fraud protection for consumers and guaranteed payment for merchants.
In response to the accelerating pace of change in the payments industry, Visa is extending its network, opening access to payment capabilities, and encouraging participation by new partners in the payments ecosystem. To do that, we are unbundling our products, rationalizing them into consumable services (APIs and SDKs), and opening them up to a broader set of partners through Visa Developer. Visa Developer enables financial institutions, merchants, strategic partners, and independent software vendors to more easily use our network, value-added services, and data assets. Through a premier online developer experience and supporting expert services and tools, developers will be able to readily discover, access, integrate, and test what they need from Visa to build new and creative solutions for their customers.
Job Description
As a member of the Visa Developer Platform team you will be responsible for defining, driving and owning the analytics of the Visa Developer Center (developer.visa.com). The Visa Developer Center (VDC) is the central web destination for engaging the Visa Developer Program and is accessed by both developers and business users.
Are you an inquisitive and analytical person who can continually dive into and upgrade our website data and analytics to resolve data stories and recommend action? Do you have the ability to develop, understand and analyze various data pieces such as competitive benchmarking, qualitative insights, web analytics, social media metrics, customer trends, quantitative funnels and customer journeys, etc, to drive business changes?
Their keen insights will translate into actionable recommendations to support the growth of our site.
Specifically, the Director, VDP Web Analytics and Data will be responsible for:
• Knowledge of web analytics and tracking tools such as Google Analytics, Eloqua or other data tracking software.
• Lead the execution with the Product and Technology team to provide business requirements for reporting to ensure proper tracking is developed and continually upgraded.
• Development of robust data dashboards for reporting to the broader Visa Developer team as well as leaders and executives.
• Development of customer journey reporting to understand movement throughout the site.
• Partner with Marketing to build, track and lead campaigns to ensure proper tracking, engagement and improvements based on results.
• Partner with Community lead to ensure proper tracking, engagement and improvements based on results.
• Partner with Product and Technology team to implement SEO strategy and plan.
• Make data-driven decisions and forecasts using operational and statistical tools and models.
• Partner with user experience testing team to run A/B and multivariate tests to improve website traffic and performance.
• Executive communication of meaningful metrics and journeys on the site.
Qualifications
YOU WOULD BE THE PERFECT MATCH IF:
• Bachelors degree
• Minimum of 5-7 years of website data and analytics reporting.
• Strong leadership, persuasion, and teammate skills.
• Strong verbal and written interpersonal skills, including ability to translate robust analytics and metrics into simple to understand takeaways.
• Strengths in meeting objectives through influence, facilitation and team building.
• Ability to develop and maintain effective relationships with key product partners.
• Demonstrated capabilities to multi-task in a rapidly changing environment.
• Strong experience and self-starter in project management with emphasis on milestone definition and management.
• Strategic planning expertise, the ability to lead change, and the dream to operate effectively within a dynamic organization.
• Can-do attitude.
Additional Information
All your information will be kept confidential according to EEO guidelines.