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Global Director of Data Goverance and Business Process
London Stock Exchange
Charlotte, NC, United States
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The appointment of the Global Director of Data Governance and Business Process role within the Information Services Division, of the London Stock Exchange Group, represents a step forward in the Division’s approach to the governance, management and monetization of data. The role is key to the Division’s strategic and financial objectives and, through the implementation of emerging technologies, to the delivery of world-class, industry leading, global data collection, governance and business processes and management capabilities. This role is expected to support the delivery of transformational change across the Division’s global data governance, collection, operations and management teams, including those of FTSE Russell, Mergent and Yield Book, and support significant growth in the Division’s data related IP, products, services and revenues.
Key Responsibilities
The Global Director of Data Governance and Business Process for the Information Services Division is a newly created role which will oversee the governance of all data used within the division and its various data services. The role will lead internal data governance and business process teams. The role will be responsible for the delivery of industry leading data governance standards. This is a key appointment for the Information Services division. The role will report to the Chief Data Officer; and will be a member of the ISD leadership team.
The creation of this role takes place against a background of significant evolution in the data requirements of our clients globally and in new product/service opportunities resulting from emerging, data related technologies. The Division and the Group have seen significant expansion in its rich data sets and in the information it owns or manages within its Information Services businesses and in LCH and its Capital Markets businesses; driven by both organic and inorganic growth. These trends are expected to accelerate and present substantial global revenue opportunities. Achievement of medium term Divisional growth targets will depend on clear strategic alignment across 3 key deliverables; our data/information products and services, our client engagement models and our development path for new, enabling technologies; supported within a strong, scalable operational framework. A strong governance framework is also seen as essential to the realization of the Group’s broader data opportunities.
Working with the data leadership team, the role will be responsible for establishing a strong, scalable, global data governance framework across the Division’s data management and operations teams. Working with the Global Director of Quality, the Director of Data Governance will be responsible for the establishment, measurement and monitoring of data governance standards to ensure these meets the needs of both internal and external clients. The role will also work closely with the Global Director of Data Collection, in implementing clear data dictionaries and maintaining a clear framework of data governance. The role will be the focal point for the development of high quality and low cost data process capabilities- and for the implementation of a lean engineering approach. The Director of Data Governance will be expected to work closely with the Divisional CIO in the utilization of emerging technologies, and in building and maintaining appropriate business processes and operability in the data management platforms.
The role will work closely with the Chief Data Officer’s other reports and with key stakeholders across the Division. The Director of Data Governance and business processes will support a significant program of transformational change across the Division’s data management and business processes teams. In addition, it is expected the Division will continue to make selective acquisitions to drive both its core data IP and operational scale. The Director of Data Governance is likely to be involved in the evaluation of these inorganic opportunities.
The role will have responsibility and accountability for a small team located in offices globally.
The main responsibilities of the role will include:
• The development and implementation of a clear Divisional data governance strategy aligned to the Divisional data and business strategies and, in turn the Divisional technology plans. Clear governance and quality metrics will be established across the delivery horizon.
• The development and delivery of a new, fully integrated Target Data Governance Operating Model and framework. The work will support business process re-engineering and is also likely to encompass global location strategy adjustments, reflecting the recent acquisition of Mergent and Yield Book. Specific operational objectives will include;
◦ Industry leading governance standards across the data chain. Supporting the development of global Centres of Excellence in each regional time zone, for data operations will be a key feature of these plans. Implementation of lean methodologies in data management will be a key output
◦ Working with the data operations business heads to establish a scalable, global, lean data management capability utilizing AI and machine learning techniques as appropriate.
◦ Working with the business heads and the head of operational risk to support the management of operational risk and the development of appropriate control frameworks to support lean six sigma BPR and transformational change
◦ Maintenance of a strong data governance framework
• The full integration of Mergent and FTSE Russell data governance framework. In due course, the integration will expand to Yield Book and other governance and business processes
• The establishment of a global data governance leadership team with appropriate succession planning and OD to support the planned expansion of the business and future inorganic growth opportunities
• Close engagement with the Data Management business leads and Divisional CIO to ensure opportunities to lower operating cost and improve data quality through AI are realised
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Key Objectives
• The delivery of a single, global data governance framework aligned to Divisional business and data strategy goals, and capable of supporting the achievement of industry leading quality and cost standards (metrics to be defined). Agreement to a defined data dictionary and data models map will be central to this work.
• Working with the key data leads, the implementation of lean six sigma & BPR techniques to deliver standardized data governance and business processes globally
• The management of data governance costs within budget. The development of a scalable, talented, resilient governance organization with appropriate site specific oversight
• The establishment of data governance standards and metrics
• The full integration of FTSE Russell and Mergent data governance teams, within the broader global lean architecture, operating model and operational risk framework
Candidate Profile / Key Skills
• Demonstrable years of relevant financial data business experience. Experience in the global index industry would be beneficial but not essential.
• Experience of leading transformational change programs with deep levels of data process and governance understanding
• Experience in data governance within a multi-locational global team. Lean engineering expertise would be essential. Experience in managing operational risk within high client impact environments whilst delivering lean engineering would be key
• Demonstrated success in high quality execution of large scale data governance initiatives and related technology programs
• Highly proficient process skills with proven ability to effectively multi-task
• Excellent collaborative working and communications skills
• Bachelor’s Degree from an accredited college or university or equivalent
Key Behaviours
• Ability to work cooperatively/ in partnership internally and externally
• Highly organized
• Excellent delivery focus, particularly in complex environments
• Excellent written and oral communication. Strong leadership skills
• Ability to build and new ways of working
• Excellent problem solving skills, Integrity and responsibility
• Ability to work within a global team
• Ability to travel up to 30% in the first year and 10 – 25% in subsequent years
People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.
A career with London Stock Exchange Group offers you the opportunity to be at the centre of the financial community. As well as competitive salaries and a range of attractive benefits, we maximize each employee’s potential through personal development plans, training, coaching and mentoring.