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Senior Director, Commercial Travel Product Lead
Visa Inc.
San Francisco, CA, United States
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Company Description
Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities. We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and
territories.
POSITION SUMMARY
The Visa Commercial Solutions (VCS) global business unit has overall responsibility for all aspects of business strategy, development and management for commercial
products, as well as platform development and commercial information management. VCS serves clients engaged in providing payment products to middle market and
large corporate/multinational companies, governments and commercial supply chain/B2B segments. VCS is accountable for global interoperability of Commercial products and services; developing new channel solutions and technology support; building alliances and solutions for new products, technologies, platforms and market segment penetration; and business unit analytics and reporting.
Job Description
JOB SCOPE
The N.A. Commercial Product Team has responsibility for the N.A. Market P&L and product vision for Visa’s commercial solutions including creation of issuer segment strategies, commercialization of new and enhanced products and services, research and thought leadership, and product engagement with our issuing financial institutions and partners. The team serves financial institutions and their downstream clients by providing payment products and services to the large and middle market corporate/multinational companies, governments and commercial supply chain/B2B segments. The N.A. Market Team works collaboratively with the Commercial Platform and Commercial Sales Team as well as other regions, ensuring alignment of market positioning across all areas of Commercial.
The N.A Market Senior Director, Commercial Travel Product Lead will be responsible for our T&E Commercial business, strategy definition, the P&L and how we take these products to market on a regional and global basis. This senior-level role will lead the Commercial Product Team engagement with Visa’s most strategic travel provider relationships, in close coordination with the Visas Partnership, Platform and Commercial Specialized Sales team members. In addition, the role involves working with the extended Commercial Product Team to identify gaps as well as new requirements for Innovative Travel solutions that meet issuer and end client needs.
RESPONSIBILITIES
• In collaboration with global team members, Review, Define and Own the Commercial Travel
strategy in the market
• Demonstrate industry leadership for travel across the issuer community for commercial
products through market-driven knowledge; execute on specific travel vertical strategies
to drive PV and revenue goals for Commercial line of business.
• Responsible for P&L and day-to-day management of Travel vertical for Commercial Product
team.
• Oversee commercialization of Visa Commercial Travel Solutions for the NA Market for different client
segments.
• Define and prioritize a strong operating model with Visa’s technology partners on specific
Travel Enhancements and Product specifications
• Coordinate across North American, Commercial Product teams and other internal Visa teams
to ensure global alignment of solution offerings to Travel vertical.
• Align work with Specialized Sales and Account Executives including the creation of client
facing marketing collateral, sales presentations, and acting as product SME for
product calls with our financial institution customers.
• As gaps/new requirements are identified, collaborate with the Commercial Product Teams
(e.g. B2B, Reporting & Travel, Data) to define and prioritize these
requirements for development.
• In working with issuers and partners, engage the Commercial Product Team SMEs to define
and validate custom solutions/integrations to ensure that the proposed
offerings align with the broader Commercial Product strategy.
• Strategize with partners on major initiatives and opportunities, leveraging customer
interactions to identify new and enhanced products and services.
• Using known or collected electronic payments industry knowledge to drive new product
opportunities for our issuers and downstream clients.
Qualifications
QUALIFICATIONS:
• Senior Leader with extensive experience (12-15+ years) in Product/Strategy and P&L
management, preferably in Commercial card.
• Knowledge of all electronic payment types including Commercial card payments experience.
• Ability to structure, manage, and coordinate complex cross-functional teams including technical and
non-technical resources.
• Strong results-oriented leader; analytic and fact-based consultative discipline.
• Add value to customers by insightful and thoughtful questioning, offering new ideas, and
delivering solutions.
• Team oriented, collaborative, diplomatic, and flexible, with excellent presentation
skills, including strong oral and writing capabilities.
• Ability to work with leading industry partners and negotiate effectively to achieve
desired outcome.
• Able to work independently and in a matrixed environment.
• MBA or equivalent work experience required.
Additional Information
All your information will be kept confidential according to EEO guidelines.