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Director, Servicing Initiatives
Ocwen Financial Corporation
Fort Washington, PA, United States
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Description
This position reports to the Vice President, Servicing.
Responsibilities:
• Position will be a part of a specialized team leading the company’s servicing division key initiatives.
• Position will be coordinating across the company with business units, technology teams, risk management and project management to foster an environment of fluid communications.
• Will be one of the company’s primary liaisons with the third party technology providers.
• Responsible for developing a short term and multi-year strategic plan for each business line’s implementation of technology solutions in their processes.
• Position will be responsible in developing and presenting to senior management on the progress against initiatives.
• Will be the lead in scheduling and actively engaging with business unit’s implementation timelines.
• Identify innovated strategies to further automate processes.
• Mentor team(s) in best practices.
• Foster a culture of excellent service to all internal and external customers.
Qualifications
• Strategy and goal oriented.
• Strong understanding of US residential servicing activities.
• Prior experience in large scale technology projects.
• Prior experience with industry leading mortgage servicing system(s).
• Well organized.
• Priority focused and driven.
• Strong verbal and written communication skills and interpersonal skills.
• Bachelor's degree required
Ocwen Financial Corporation, our affiliates and subsidiaries (Ocwen) is an Equal Opportunity Employer. Ocwen and its affiliated companies recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, citizenship and veteran or disability status, or any factors prohibited by law.