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Digital Website Product Manager - Digital Finance - Vice President - London
Goldman Sachs
London, , United Kingdom
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MORE ABOUT THIS JOB
Consumer and Commercial Banking (CCBD)
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital.
Digital Finance
Digital Finance, a subdivision of CCBD, is composed of the firm’s digitally-led consumer businesses which include the global online consumer deposits business and the US online consumer lending business, the firm’s first-ever direct-to-consumer platform built from the ground up. Digital Finance combines the strength and heritage of a 147-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. This unique dynamic allows us to help our customers achieve financial progress through customizable solutions that are grounded in value, transparency and simplicity.
RESPONSIBILITIES AND QUALIFICATIONS
Job Summary & Responsibilities
• Work with local business leadership and US stakeholders to define user experience priorities, design goals and frameworks supporting a digital oriented multi-channel approach
• Deliver a best in class end to end user experience across digital channels (desktop and mobile) with a particularly focus on front end user interface design
• Responsible for the successful onboarding of customers, optimizing the application journey and funnels to maximise effectiveness of the digital channel
• Maintain a full understanding of relevant compliance and regulatory issues
• Work with other team members to ensure an omni-channel approach to marketing and operations
• Manage relationship with digital partners and vendors
• Ongoing interaction with the data analytics team to help understand results and business outcomes.
• Stay up to date on digital marketing trends and tactics in an ever changing marketplace.
• Work in complex, cross functional teams with strong influence, communication and ability to incorporate the contributions, objectives and constraints of all into a highly user experience centric function
• Provide both highly analytical and creative ideas to test, optimize and improve conversion,
• Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement.
Skills
• Proven ability to drive meaningful business growth through digital experience
• Fluency in leading edge design and user experience tools and principles including responsive design, content marketing, mobile first interaction design
• Strong communication skills, both written and oral
• Good analytical and problem-solving skills
• Experience working in agile business and technology development structure
• Self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment
• You are an innovator with a deep understanding of digital channels, a track record of innovation and a focus on increasing sales while decreasing cost per acquisition
• Experience developing rapid prototypes
• Strong familiarity with other digital marketing technologies such as social media, search, web analytics and e-commerce
• In-depth knowledge in iOS and/or Android mobile and tablet platforms
• Demonstrated client service orientation
• Experience working in agile business and technology development structure
Basic Qualifications
• Bachelors Degree required. MBA in Marketing preferred.
• 10-12 Years of experience required in roles of increasing responsibility.
• Prior strategy experience in retail business marketing required.
Preferred Qualifications
• Experience in financial services preferred
• Leadership experience in a startup environment
ABOUT GOLDMAN SACHS
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
© The Goldman Sachs Group, Inc., 2017. All rights reserved
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.
ABOUT GOLDMAN SACHS
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
© The Goldman Sachs Group, Inc., 2017. All rights reserved
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.