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KYC Client Onboarding Assistant Vice President
Deutsche Bank
Jacksonville, FL, United States
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Client Onboarding Team Leader
Role Summary:
In accordance with Anti-Money Laundering Requirements, banks, such as Deutsche Bank AG (‘DB’), are obliged to perform Know-Your-Client (‘KYC’) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the bank’s internal policies. As a Team Leader you will report to the Operations Manager and will be responsible for managing your team of KYC Analysts. Responsibilities of this role will include ensuring that your KYC team is working effectively, high quality standards are maintained, cases are completed in a timely manner and any major issues and risks are identified, escalated and resolved appropriately.
Key Responsibilities:
• Build a team of KYC/AML Analysts
• Overall day to day management of your team, ensuring that DB best practices are adhered to
• Manage your team’s workload and utilisation
• Demonstrate knowledge and play an active role regarding AML issues relevant to your team’s activities
• Ensure all relevant issues are escalated appropriately in a timely manner and with the right levels of prioritisation by your team
• Monitor reporting metrics to ensure service standards are maintained by your team
• Serve as a point of escalation for your team and provide overall policy and procedure guidance for your Analysts
• Evaluate and resolve issues around quality and content of alerts in partnership with SMEs
• Build and maintain strong working relationships with your Operations Manager, Lines of Business, Operations, Audit, Compliance, Technology and Team Leaders to ensure consistent quality delivery
• Your team’s central point of contact for AML concerning changes to policy, procedures and regulations
• Support ongoing change initiatives and understanding of the regulatory environment, challenge the status quo, display initiative and innovation
• Management of project deadlines and demonstrate commitment to relevant forums, projects and business developments
• Participate in business initiatives involving client on-boarding and documenting of new processes
• Ensure all your team’s procedures and related documentation are updated, completed and maintained across all clients and processes
• Ensure the appropriate and confidential handling / sharing of sensitive client data
• Encourage a positive and professional working environment
• Ensure all mandatory training is completed by all your team members
Experience/Exposure:
• A minimum of 5 to 10 years banking/financial services experience, including at least 3 years supervisory/management experience and 3 years KYC/Compliance experience
• Understanding of Control, Compliance and Investigation functions in the banking industry
• An awareness of AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID, US PATRIOT Act, US Bank Secrecy Act, US Foreign Corrupt Practices Act (FCPA) and UK Bribery Act)
• Understanding of the possible implications of financial sanctions on banks and financial institutions (OFAC, HM Treasury, EU and UN sanctions)
• Strong research background and Ability to understand the implications of financial sanctions on individuals/blocked person’s/Specially designated nationals (SDN’s) and risks of dealing with them
• Ability to understand the risks of dealing with politically exposed persons (PEP’s) and regulatory expectations around dealing with PEP’s
• Understanding of the possible implications of financial sanctions on banks and financial institutions (OFAC, HM Treasury, EU and UN sanctions)
• Very good understanding of the end to end KYC and client on-boarding processes
• Excellent people management and coaching skills
• Excellent analytical and problem solving skills
• Ability to motivate a team in a challenging environment and assist the team in facilitating greater efficiency and timely production to high quality standards
• Effective communication skills at all levels and across internal and external stakeholder groups
• Strong interpersonal skills, inclusive of conflict resolution and relationship management
• Ability to develop team members, give timely and constructive feedback, identify and retain key talents
• Ability to interpret complex changes in regulatory guidelines and assess the likely impact
Skills/Competencies
• Customer service focused
• Able to work well, apply sound judgement and make timely decisions under pressure
• Proactive and self-driven
• Highly organised and agile
• Proficient with MS Office applications
• Fluent in both written and verbal English (additional languages are an advantage)
Education/Certification:
• Bachelor’s degree from an accredited college or university (or equivalent)
Position Overview
For candidates applying for positions in the US:
Deutsche Bank is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the “EEO is the Law” poster and pay transparency statement.