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Human Capital Management, Employee Relations, Advisor, Vice President, London
Goldman Sachs
London, , United Kingdom
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Job Summary & Responsibilities
WHO WE ARE
The Goldman Sachs Group is a bank holding company and a leading global investment banking, securities and investment management firm. Goldman Sachs provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high net worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centres around the world.
We are committed to growing our distinctive Culture and upholding our core values which always place our client's interests first. These values are reflected in our Business Principles, which emphasise integrity, commitment to excellence, innovation and teamwork.
BUSINESS UNIT OVERVIEW
The Employee Relations team, which is part of the Human Capital Management division, is dedicated to advising and coaching managers and employees on all aspects of the employment relationship. The ER Advisor will work to protect and support the firm’s culture in accordance with firm policies, our business principles and applicable legal standards. The work is invariably of a sensitive nature and requires a unique combination of skills to deliver workable solutions to a diverse range of issues.
PRINCIPAL DUTIES AND RESPONSIBILITIES
• Provide advice to managers regarding all aspects of the employment relationship, including manager effectiveness, performance management, disciplinary actions, and organizational change.
• Investigate concerns raised about unfair or unlawful treatment and/or inappropriate behaviour.
• Counsel individual employees regarding problems in the office and advising on health and personal issues that may impact work.
• Partner with Compliance and other areas to oversee adherence to firm policies regarding, among others, use of firm resources including e-mail and Internet access, protection of confidential information, etc.
• Implementation of severance policy.
• Develop and reinforce policies that promote positive behaviour.
• Develop and deliver training programs to educate employees about employee relations.
• Liaise with the Employment Law Group as necessary to resolve employee issues.
EXPERIENCE/SKILLS
• Proven track record of managing complex issues and driving resolution
• Strong team and project management experience
• Strong client-service orientation
• Ability to develop and build relationships at all levels, with a proven track record of acting in an advisory capacity
• Excellent interpersonal, oral and written communication, and strong negotiation/diplomacy skills.
• Strong analytical and facilitating skills; the ability to bring groups with diverse views/priorities to a common resolution.
• Ability to approach issues strategically; anticipating consequences and navigating around unforeseen obstacles.
• Ability to think creatively and effectively, delivering commercially pragmatic solutions.
• Excellent negotiation and conflict resolution skills - a 'listener'.
• Well-developed organizational skills and strong attention to detail.
• Flexibility and ability to multi-task.
• Strong ability to deal with sensitive issues including complex investigations.
• Proven track record in an employee relations or employment law advisory role