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Global Liquidity and Cash Management Business Management Director
HSBC
New York, NY, United States
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Description
Role Context
The GCB3 Director Global Business Manager, Global Liquidity and Cash Management role is based within Global Liquidity and Cash Management (GLCM). GLCM is the world’s leading international cash management provider, delivering critical solutions to SMEs, Corporate and FI Clients. GLCM is a USD7Bn business with activities spanning over 60 countries and reporting into two Global Businesses; Commercial Banking (CMB) and Global Banking and Markets (GBM), and is a significant contributor of group profits.
The business is uniquely positioned to help clients make payments across borders, across currencies, quickly and cost effectively with dedicated in country and regional support. We also support clients with optimising opportunities emerging from the ever-changing regulatory landscape to make their businesses more efficient and more successful. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations, with numerous global, regional and country awards.
The GLCM Global Business Management organisation is responsible for:
• Aligning the GLCM organisation behind a clear strategy, Target Operating Model and business plan
• Defining initiatives and directing execution of agreed strategic priorities, investment and product and proposition capability improvements
• Driving business performance and productivity improvements against Annual Operating Plan (AOP) and market benchmarks
• Actively supporting the business in the definition and execution of strategic digital, innovation and GLCM product opportunities in alignment with the GLCM strategy
Principle Responsibilities
The role has a broad remit covering aspects of business planning and design, implementing short and long-term strategies to strengthen GLCM's position within the market, and business performance management across the GLCM business. The role demands are high requiring the ability to navigate through complex situations across a global footprint, with challenging deliverables and timelines. The successful candidate will be a key member of the Business Management team driving all core Business Management activities, with exposure to high profile stakeholders.
Responsibilities include, but not limited to:
• Leading key projects/ initiatives across GLCM to improve business performance and driving GLCM discussion to ensure achievement of strategic objectives
• Working with key stakeholders to agree Annual Operating Plans and coordinating Business reviews to ensure achievement of plan
• Global FTE Management, including development and implementation of globally consistent processes, creation of persuasive business cases, meaningful analytics, and driving direct cost saves where required
• Driver of the GLCM People Agenda ensuring sustainability of employee engagement initiatives across Regions and Functions.
• Ownership of the GLCM Reporting Function, encompassing interpretation of MI and production of monthly reports for effective positioning of GLCM messaging with internal and external stakeholders
• Close collaboration with the Global Businesses (i.e. CMB and GBM) and the Global Functions (i.e. Finance, Marketing, Communications) to enhance the GLCM relationship
• Reviewing industry and client trends to identify potential opportunities to strengthen GLCM’s position within the market
• Ongoing interaction and networking with the GLCM regional and in-country teams, encouraging constructive cross-country and cross-business teamwork by demonstrating collaboration and challenging actions and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Qualifications
Requirements
• Cash Management background, or evidence of delivery in a similar role within a global organisation
• An understanding of financial budgets/statements/models, with experience of analysing data effectively for planning, forecasting and reporting
• Previous experience of working in a complex matrix business, with an ability to influence staff at various levels of seniorities without formal reporting lines
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Proven experience of building effective networks both internally and externally, creating opportunities for others to work collaboratively
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