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Services, Corporate Services & Real Estate (CSRE), Regional Office Manager, Senior Associate/Vice President, Warsaw
Goldman Sachs
London, , United Kingdom
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Job Summary & Responsibilities
Summary
Services Division - Consisting of Corporate Services and Real Estate (CSRE) and the Office of Global Security (OGS), our teams drive productivity and enable the firm’s flow of business while ensuring its safety and security. CSRE acquires, develops and manages the firm’s global real estate portfolio and delivers innovative market development, document management and hospitality related services to internal partners in the firm. CSRE’s vision is to create the world’s best work experience and environment for the people of Goldman Sachs. OGS’s mission is to protect the firm's people, assets, and reputation and in doing so provides people protection, physical security, fire safety and crisis management. We look for achievement-oriented, creative individuals who perform at their best in a diverse team environment and are motivated by tangible results.
Position Summary
This position will be based in Warsaw, Poland and reports to the head of the EMEA Regional Offices (in Dubai). The Warsaw office is a major Federation hub office within the region as well as hosting a small client interfacing team onsite. The regional office manager is responsible for the cost-effective, timely and appropriate provision of all Corporate Services to the Warsaw office, as well as covering other remote offices in the EMEA portfolio, to be determined. This role is the key internal interface between the Federation Head of the Office, divisional onsite heads, Warsaw employees and CSRE services. The position requires significant interface with regional and global CSRE functional leads to understand and locally sponsor and manage planned change initiatives. It also requires the development of strong local divisional relationships that bring a deep understanding of appropriate local business requirements to the relevant CSRE functions. The role will also manage the provision of uninterrupted services to a critical office through strong vendor relationships and the development of effective risk management and business continuity planning. Services include but are not limited to facilities management, hospitality, travel, ground transportation and document management.
Principal Responsibilities
• Oversight and management of all CSRE functions within the Warsaw office, and other EMEA offices as determined
• Monitoring the proper implementation and maintenance of third party vendor contracts for works, supplies and services required for the proper function of the office
• Partner with business and functional leadership to understand and deliver business plans for the office.
• Contribute to budget planning and provide strong financial management and controls
• Contribute to the planning, implementation and management of property/facility related projects
• In collaboration with functional leads, draft procedural documents (polices, operating procedures, business continuity planning etc) and ensure correct implementation.
• Business development and internal stakeholder outreach
Basic Qualifications and Skills
Minimum of 8 -10 years of experience in similar roles, hotel or facilities management, an/or within a contracting, consulting or operational risk environment, with specific emphasis on:
• Proven experience of office management for site in excess of 10,000 square metres
• Ability to manage, lead and work effectively within a diverse team in a multicultural environment
• Financially astute, with experience in strong budget control
• Proven vendor manager with experience in developing and implementing effective KPI and SLAs
• Experience in reviewing, analyzing and managing contracts
• Excellent verbal and written communication skills
• Experienced relationship manager with strong influencing and stakeholder management skills
• Strong team player
• Negotiation skills with a track record of success
• Proven experience of working with global teams and vendors.
• Strong program management skills, including ability to organize, track and drive resolution of multiple threads of activity, and demonstrating a hands-on approach to resolving issues when needed
Additional Qualifications
Bachelors/Masters degree in a related field; relevant professional qualifications or accreditations, Polish speaker with strong spoken and written English language capabilities. Additional languages a benefit