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Fraud Operations Reporting Director - Firmwide Operations
Morgan Stanley
Baltimore, MD, United States
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Description
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.
Firmwide Operations includes Fraud Operations, Shared Services and Banking Operations (SSBO), Operations Risk and Control, Global Project Group and Metrics, Branch Operations, and Divisional Management. Fraud Operations is a global organization responsible for assessing, mitigating, and preventing fraudulent activities across multiple product lines and services in order to protect the firm and its clients.
In an effort to protect our clients' assets, provide a safe and secure banking environment, and to minimize financial losses to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring and analyzing client activities in order to detect and curtail fraud. The Fraud Operations Team's primary responsibilities are the identification, mitigation, and incident management of potential fraudulent banking transactions detected by a suite of detection tools, and the expeditious investigation and resolution of client initiated fraud claims.
The global team is expanding and is seeking a skilled reporting and governance director to analyze and build out processes for financial, regulatory, program, and risk reporting. The candidate should be able to utilize a variety of business intelligence tools to perform recurring and ad-hoc analysis, and be able to report findings to senior management and stakeholders across multiple departments.
Qualifications
The successful candidate will be responsible for:
• Create reporting procedures using Tableau / SQL
• Create dashboards and reports based on a wide variety of data
• Ability to manipulate financial and risk data to analyze variances, gaps, and issues
• Perform recurring and ad-hoc financial reporting for major initiatives
• Conduct hygiene checks to ensure clean metadata that can be used for analysis and decision-making
• Perform ad-hoc analysis using business intelligence tools
• Support budget planning activities via reporting
• Program Governance and Reporting
• Establishing governance around program reporting, tracking of risks and issues, project status and deliverables
• Financial management and cost/benefit analysis
• Sourcing and analyzing data to provide insight into issues
• Implementing processes, tools, reporting solutions defined
• Issue and Risk Management analysis
Skills Required:
• Strong quantitative and qualitative analytical skills and a creative and flexible approach to problem solving
• Keen attention to detail
• Experience with Project governance/Stakeholder Management
• Experience with Issue tracking/resolution and Risk Management Analysis
• Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution
• Strong communication and influencing skills
• Strong sense of ownership and accountability for work
• Fluency with all MS Office tools, including Access, Project, and Visio
• Strong interpersonal skills, team player
• Exceptional written and verbal presentation skills
• Excellent problem solving skills
• Self-starter, ability to work with limited supervision
• Confidence, poise and ability to work at all levels of an organization
• Solid basic understanding of the sales and trading business
• Bachelor's Degree
Skills Desired:
• Project experience for financial services industry clients/or major consulting firms
• Experience in financial crimes or similar business line