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GMA Portfolio Services, Director- Investment Management Operations
Morgan Stanley
New York, NY, United States
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Description
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.
MSIM Operations:
This Operations group supports the equity, fixed income, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, security reference data management, trades settlement and performance and attribution analysis. MSIM Operations also provides mutual fund support, derivative processing, and counterparty and credit event management.
Responsibilities:
Responsible for day to day tasks, resolution of issues, as well as longer term projects.
• Required to perform oversight of all internal and external deliverables and track the agents performance against the established Service Level Agreement for their strategies, addressing operational deficiencies where required.
• Act as primary conduit between MSIM and the State Street outsourcing agent for assigned strategies Solutions and Multi Asset, Portfolio Solutions Group, etc); continuously review State State's performance against agreed SLA deliverables
• Assist the team on take-on, termination, and transition of new client or fund mandates, the review of client Investment Management Agreements (IMA), IMA amendments, and market registration status for their assigned strategies.
• Assist with the production of client meeting materials, client questionnaires, and RFI/RFP responses, as required.
• Engage in Client Reporting (review, monitoring, oversight and production) for assigned strategies.
• Monitoring of reconciliations, client reports and assist in resolution of trade fails, breaks and claims.
• Answer all Client, Portfolio Manager and Functional team queries.
• Review and monitor daily PM reports prepared by Mumbai reporting team before those are finalized and signed off to the Investment team
• Actively own cash management function across assigned strategies and work with State Street, Trading team and external counterparties/custodians to ensure sufficient funds are available on settlement date.
• Examples of longer term projects might include a migration to a new system, to a new vendor, new Fund set up, as well as internal projects such as process improvements within portfolio services , risk control self-assessments or activity based costing analysis.
Qualifications
Skills looking for:
• Strong organizational skills and an orientation toward strict attention to detail.
• Demonstrated success working in a high volume, high intensity environment and an ability to get closure on issues promptly.
• Proven record of collaborating with colleagues across geographic and functional boundaries.
• Excellent oral and written communication skills.
• Professional and decisive with outstanding business judgment.
• Proficient computer skills, particularly with Microsoft Office.
Key success measures in this role are:
• Satisfied investment and trading team.
• Controlled processes demonstrated by metrics and risk incidents
• On time, to quality, delivery of projects and initiatives
Experience / Knowledge Required:
• Ideal candidate will have up to 3-5 years' experience in Investment Management Operations, and have exposure to Equity and Fixed Income products.
• Bachelor's Degree or equivalent (Finance, Economics or Accounting preferred) and demonstrated, proven experience in Financial Services Operations or similar role.