This job has expired, please see additional jobs below
Digital Account Product Manager, Assistant Vice President
Morgan Stanley
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Description
Morgan Stanley (“MS”) is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management, and Asset Management. Wealth Management provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit & lending, deposits & cash management, annuities, insurance, retirement and trust services.
The Digital team drives and defines the online and mobile customer experience for Morgan Stanley clients and advisors. As a key part of the Digital team, the Digital Account Product Manager is responsible for the client experience on Morgan Stanley Online / Mobile channels as it related to account information and analytics.
Responsibilities will include:
• Manage the project portfolio for account information and analysis for all client platforms
• Lead cross functional teams to design and develop new products, develop new features and enhancements as well as maintain existing features/functionality as it relates to account information.
• Develop Business Requirement Documents for Online and Mobile platforms and work closely with Technology and Operations to oversee project implementation
• Manage the client experience portfolio as it relates to account information including enhancement prioritization
• Collaborate with business partners across the organization to integrate external products into the client channels.
• Continuously review metrics and user feedback to identify opportunities to improve the product
• Keep abreast of industry standards and communicate upcoming changes which have a client impact
• Conduct analysis against existing functionality/dependencies and ensure buy-in from all appropriate groups
• Work in partnership with the technology team to develop appropriate solutions, keeping in mind any dependencies and end to end process impacts
• Perform Service Center and, when necessary, branch training for enhancements
• Report on trends, project status, issues, trading statistics and other items as defined by management
• Drive and deliver Morgan Stanley’s strategy and vision
Qualifications
• Product/Project management skills
• 4-5 years with online and/or mobile product management
• Demonstrable track-record of successfully delivering new digital products across the entire product lifecycle – from concept to launch.
• Experience leading product initiatives involving multiple systems and processes, working through technical, operational, legal and business issues.
• Thought-leader – strong familiarity with industry trends and best practices, and a perspective on how to advance the current state-of-play.
• Highly organized; detail oriented and can act as an advocate for the client and advisors
• Keen intellect – ability to gather, analyze and synthesize a significant amount of information, and turn it into a compelling product vision.
• Ability to independently drive projects to completion and ability to manage multiple competing priorities in a demanding environment.
• Bachelor’s degree in Computer Science, Engineering, Mathematics or related field is required.
• Strong MicroSoft Office Skills (Excel, PowerPoint, Word).
• Familiarity with JIRA, JIVE, Sharepoint, HP ALM
Additional Requirement:
Role requires approximately 20% travel for corporate and sponsored events