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Director, Credit Servicing Systems
RBC Financial Group
Ontario Toronto, , Canada
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What is the opportunity?
Lead and oversee the application development team to provide system solutions for the Credit Servicing suite of applications. This position is responsible for the delivery of new features and functionality of core credit systems that service loans, mortgages, creditor insurance and collections.
Accountable for development and delivery of solutions on critical systems. Projects may be high risk, where failures have significant and immediate impact on the business units and the bank’s bottom line
Partner with transformation teams to simplify and expedite legacy system changes to support business agility
What will you do?
Leads, Develops, Coaches, and Retains Team Members
• Sets direction and vision for the team
• Leads employee performance to standards of excellence
• Creates culture and working atmosphere for high-performing teams
• Provides professional leadership, advise, and counsel to team of professionals
• Coaches and mentors project managers and other team members
• Enhances and develops project team members’ capability in project management leadership/disciplines
Change Management
• Leads organizational change management process
• Knows how to assess the readiness for change and identify the critical levers for change
• Develops plans to prepare the environment, accelerate the pace of change, deal with substantial resistance and/or to make the change stick
What do you need to succeed?
Must have:
• Experience with people management and delivery of several concurrent large projects
• Portfolio Budget Management of $10MM
• Strong communication and negotiation skills
• Ability to maintain a balance between stakeholders requirements and delivery team’s needs
Nice to have:
• Experience delivering projects in legacy systems space
• Project delivery experience using Agile methodology
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Excellent training opportunities with focus in leadership, process improvement and new technologies
About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.
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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.Posting Notes: SF:EFC; SF:JB