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Brokerage Coordinator
Jones Lang LaSalle
Raleigh, NC, United States
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Job Summary
Provides support to a Brokerage team. This role provides marketing and administrative support under the direct supervision of a combined team. The Brokerage Coordinator will work in a fast-paced, team-oriented environment.
Job Responsibilities
Administrative
• Coordinate and attend meetings – record, type, and distribute minutes as needed.
• Create and maintain filing system and efficient information retrieval system.
• Maintain commissions in Dealio
• Act as gatekeeper for brokers as it pertains to phone calls and emails.
• Heavy calendaring and coordinating travel
• Assist with the onboarding of new employees
• Lease documentation coordination for portfolios
• Updating and maintaining client relationship management system, including SharePoint and One View
• Reviewing lease documents and writing lease summaries/abstracts
• Produce timely and accurate word-processed documents (reports, memos, proposals, charts, agreements, PowerPoint presentations, etc.)
Marketing
• Prepare and distribute marketing materials/packages. Knowledge of appropriate software is mandatory for this – e.g. InDesign, PowerPoint, etc.
• Have direct contact with some of the brokers representing prospects and will request updates from them
• Support the team in utilizing Outlook, CRM and other, data entry and maintenance for the purposes of direct marketing and client relationship development.
• Provide research (prospect, client, etc.) via online, offline and third-party resources and provide industry-related news, as needed, partnering with research department.
• Coordinate/manage mailings- partner with marketing department and/or external vendor as needed.
• Create mass email campaigns via Eloqua, CRM, etc.
• Manage process of distribution, list updates and activity reporting.
• Active liaison with marketing department (ex: planning client events)
• Produce status reports, as needed.
• Assist team with preparing and updating client-specific reports.
• Contact internal and external resources for information.
• Assist and participate as needed for industry functions or client events.
• Work with appropriate contact to maintain intranet/extranet sites for client and property purposes.
• Track lender information and send e-mail blasts out
• Any and all other duties and tasks assigned.
MINIMUM REQUIRED PREFERRED
Education/training
• Bachelor’s Degree or commensurate experience
Years of relevant experience
• 5+ years in marketing and/or administrative support role, such as Assistant or Sr. Brokerage Assistant experience with a Real Estate firm
• Experience in fast paced environment
Skills and knowledge
• Planning and Organizing
• Customer Service
• Learning on the fly
• Time Management
• Written/Oral Communications
• Attention to detail
• Assert discretion and professionals in dealing with confidential and/or private information
Other abilities
• Multi-tasking
• Work in fast-paced environment
Physical work requirements and work conditions
• Work is sedentary in nature