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Digital Delivery Manager
City National Bank
Los Angeles, CA, United States
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Position is responsible for the planning and successful delivery of Digital Technologies projects while leading matrixed project team members that are each responsible for elements therein. This includes building technology project governance structures and delivery plans to enable fulfillment of articulated business goals. Role is instrumental in driving and tracking project activities, schedule, scope, and budget, as well as negotiating changes in plans and effective communication with all stakeholders. Success of technology project outcomes will be measured by the degree with which the initiative was delivered within time line expectations, budget and scope.
Responsibilities
• Independently manages multiple large, long-term complex enterprise-wide projects or programs with multi-department impacts.
• Leads Solution selection and implementation which impacts critical Bank units or functions.
• Independently manages overall project budgets which typically exceed $500,000.
• Interfaces with all levels of management throughout the Corporation.
• Many projects will require formalized governance structure and executive level reporting.
• Recognized mentor and technically credible role model to junior staff.
• Establish and proactively drive delivery of project activities, objectives and schedules to ensure successful completion.
• Provide leadership and guidance to a matrixed Project Team.
• Defines and establishes project or program governance structures to support successful delivery.
• Structures projects or programs to minimize costs, ensure optimum output and maintain quality.
• Creates strategies for risk mitigation and contingency planning.
• Leads and facilitates project meetings, including development and reporting of project plan tasks, schedules, milestones, and other project activities.
• Accountable to project stakeholders for schedule, budget, quality and outcome of all project elements.
• Manage several projects of varying size concurrently.
• Adheres to CNB Technology Project Management Guidelines and delivery methodologies. Ensures required project artifacts per the Guidelines are delivered.
• Participates in long-range planning and development of application or product roadmaps with Business Unit Owners.
• Actively demonstrates and reinforces CNB's PRIDE (People, Relationships, Integrity, Dedication and Entrepreneurs) values in day-to-day activities.
• Complies fully with all Bank policies and procedures as well as all regulatory requirements.
• Completes all required training
Basic Qualifications:
• *Minimum of 10 years project manager experience
• *Minimum of 5 years of experience managing large and complex technical projects involving large teams
• *Minimum 3 years of Agile Project Management experience required
Skills and Knowledge:
• Must be business savvy with good diplomacy skills in order to influence and be effective with project teams and senior executives.
• Scheduling and budgeting experience.
• Demonstrated knowledge of Project Lifecycles and Software Development Lifecycles.
• Demonstrated knowledge of all aspects of technology project methodologies, various project management tools and techniques across all project phases.
• Knowledge or experience in the implementation and/or support of infrastructure environments and/or applications within a technology organization a plus.
• Demonstrated ability to problem solve and exercise solid judgement.
• Solid understanding of project risk, issue identification and mitigation Pro-active in creating awareness and/or escalation of project issues or risks and developing mitigation plans.
• Excellent project management, organizational and analytical skills.
• Strong leadership and negotiation skills.
• Excellent interpersonal skills and ability to build and maintain relationships.
• Strong verbal, written and presentation skills.
• Must be familiar with the project scope and objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the project team.
• Proficiency with Project Portfolio Management solutions, Atlassian Suite (Jira, Confluence, etc.) and MS Project.
• Knowledgeable of Agile tools.
• Banking or financial industry experience preferred.
• PMP certification a plus.
• Agile certification a plus.
• Must be extremely knowledgeable in Bank-wide strategic planning and direction.
• Must have vast industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements.
• Must be extremely knowledgeable in all aspects of project methodology, management tools and techniques across all project activities.
• 4 or more years of banking or financial industry experience preferred.
• Agile Scrum Master Certification strongly preferred.
• Agile SAFe experience preferred.
• Bachelor's Degree preferred.
*Represents basic qualifications for the position. To be considered for this position you must at least meet the basic qualifications.
City National Bank is an Equal Opportunity Employer - Affirmative Action Employer, Minorities/Females/Individuals with Disabilities/Veterans
Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Note: Candidates should be advised that City National Bank does not pay interviewee travel expenses or relocation expenses for candidates who are hired unless previously agreed.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled